Question about Dyson Vacuums

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My 2 year old Dyson roller head keeps sticking and won't turn unless I bang it several times. Can the roller be worn and needs replacing?

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  • Dyson Master
  • 755 Answers

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Posted on Dec 16, 2016

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Posted on Jan 02, 2017

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chrispurs1
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SOURCE: dyson dc07 motor sparks

f7bbe58.jpg
Hi.

I think you are looking at replacing the motor with a new one.

http://dysonmanuals.llc.nu/

Chris..

Posted on Dec 30, 2007

reddevil6
  • 1673 Answers

SOURCE: changing belt on Kirby Classic 1972

When you turned the knob, did it turn easily or hard. If it was easy, then the knob part inside did not catch the belt. If it did turn hard, when you had the brush roll off, did you check the ends to see if they turned easily or not. if not, then replace the brush roll.

Posted on Apr 20, 2008

chrispurs1
  • 372 Answers

SOURCE: dyson brush roller will not turn

Hi.

Your Dc14 will have A clutch unit.
Check that when you pull back handle to vacuum that the clutch control knob which is located front lower left side of machine moves to drive position & is not stuck in off or park position.
Rotate it to drive if its at off or park when you have lowered handle.

If adter checking this you still have no brush rotation you will need to remove clutch unit to either replace thr belts or fit new clutch.
Try this site for further help http://dysonmanuals.llc.nu/

Posted on Jan 11, 2009

  • 27 Answers

SOURCE: Dyson DC07 motor overheats

the motor brushes are worn down and can be expensive to get someone to fit them for you so i think its time for a new cleaner

Posted on Aug 23, 2009

Testimonial: "Thanks for your advice, I think I'll go for a new one then as it will come with a 5 year warranty."

  • 389 Answers

SOURCE: have a dyson dc07 -roller bar broken. have

It always feels like something must break as it's a really tight fit, but go to www.dysonmedic.com then scroll to the bottom of the page and click on DC07 belt and brushroll replacement guide. You'll find everything you need there. Good luck!

Posted on Jan 25, 2010

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1 Answer

Dyson animal ball, brush stops rotating often. Restart vacuum, brush head runs very short time, shuts off on flat tile floor.


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jul 12, 2017 | Dyson Vacuums

1 Answer

Dc35 brush head spins and stops


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jan 17, 2017 | Dyson Vacuums

1 Answer

I cleaned the brush head to my Dyson 24 and all was well but now the brush roller does not spin. Have pushed reset button several times. Can feel it vibrate but not engage.


The belt and clutch are probably worn or broken. Instead of a normal brush roller belt like most vacuums have, Dyson designed these with a plastic clutch between the motor and brush roller, so you can turn the brush off for hard surfaces. The belt from the motor to the clutch is replaceable, but it is the belt least likely to wear out or break. The belt to the brush roller, which is the one that takes all the beating and encounters all the dirt and grit is plastic welded into the clutch and cannot be replaced. You have to replace the entire clutch when that belt goes. On a normal vacuum, this is a $3.00 to $5.00 repair. On a Dyson, the part is around $25.00 retail, and you have to tear half the vacuum apart to get to it. You don't need much in the way of tools to repair it, as most of the vacuum simply snaps together, although you have to take care that you don't break the plastic parts getting them apart. You do need a torx screwdriver to remove the clutch housing. I've done two of these in the last week, both with the same issue.

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My dyson V6 stick does not hold a charge. It kicks out after a few seconds. The item is 2 years old. I purchased it in Lowes


You will need to replace the battery pack (or recycle and buy another) unless you are in Ireland where you have a 6 year guarantee and can get the shop you bought if from to arrange repair or replacement. Proof of purchase is required but not necessarily the receipt.

Nov 23, 2016 | Dyson Vacuums

1 Answer

My bristles wont spin


Hi Maggie,
Alec from VacuumSpot here. There are 3 reasons why the brushes might stop.
The first and easiest is to check if the turbo head is set to carpet - there is a selector on the side that also acts as a bit of a filter. It's an obvious one but sometimes overlooked.
The second and cause is also easy to fix is if your filters are worn or dirty. You wouldn't notice a marginal drop in suction from day to day but over a year the filters do reduce in performance. Once they wear (I know they are meant to be lifetime but they are not) they just need to be replaced. For the best performance just buy new DC11 filters every couple of years they are cheap and it's worth it.
The other thing can be that the roller brush is in need of a good clean. Remove the base plate and pull the rollers out to either side, you will find they simply slip off the shaft with a bit of effort. Clean inside the brushes and also the shaft. Normally you will find a bunch of hair and fluff inside which can slow the roller down.
If you clean this and also make sure you have clean filters and the roller still doesn't spin unfortunately the bearings in the head are wearing and the head needs to be replaced as Dyson hides the bearings in a sealed casing forcing you to replace rather than repair.
I hope this helps you out.
Regards
Alec

Dec 08, 2012 | Dyson DC11 All Floors Bagless Canister...

1 Answer

The brush on my dyson vacuum won't turn, and the


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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1 Answer

The brush head spins slowly


May just be in the connection between the two rollers. I know it looks like one roller, but it is actually two pieces. Remove the silver bottom plate, turn the two large plastic screws on the top ends of the roller assembly, they do not need to be removed, and the two end caps will pop off the roller. you have a short roller and a long one. Where they go together under that black round piece is where you will look, there is a silver shaft sticking out of both sides. then look in the ends of the rollers where they connect to the shaft and look for signs of wear, they are rectangular and sometime they will get rounded out and can not turn. Also at this time you can turn on the vacuum and make sure the motor is turning those shafts. If it is turning fast then those ends of the rollers that fit in there are probably worn or maybe just one of them like mine did. Parts are available from Dyson or maybe Sears etc. You may just want to get a whole new roller if this is the problem. The only other issues may be the motor or the gearing that is under that housing. You will have to remove the other clear plastic piece to access this area. Take care and good luck with it..

Mar 09, 2011 | Dyson Vacuums

1 Answer

Dyson DC07 brush roller is worn and won't make contact with the carpet anymore. I need to replace the brush roller but don't know how...HELP?


Buy the brush over the web etc..

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2 - Slide the black brush out from the assembly - Try the non belt side first.

3- Slide the belt out of the brush.

4 - Take brush out - Replace it with new one.

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