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Posted on Jan 02, 2017
SOURCE: Printing envelopes
You will probably have to change your paper settings on the printer itself to proceed without an error. In the additional settings>Paper Size> change it from Ltr to Envelope.
Posted on Jan 09, 2008
Had this same problem. Went to Microsoft Office site and downloaded Service Pack 3 for Word 2000 and Security update #KB934392 and the printer started printing on the correct side again.
Posted on Mar 10, 2008
I had the same problem with my 7260 and I finally changed the paper type from automatic to plain paper. Go to either Properties or Preferences in your printer set up window. Somehow this turns off some sort of sensor. It might work for you, too. To the person who is using the Hallmark program, that is where I first encountered the problem, I then tried to print an envelope from Word and the same error message came up. I found this solution online from someone using a three in one printer/fax/copier so I tried it and it worked for me, too! I hope this helps......
Posted on Dec 05, 2008
Tips for a great answer:
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• Successful printing on envelopes depends upon the
quality of the envelopes. When selecting envelopes,
consider the following factors:
- Weight: The weight of the envelope paper should
not exceed 90 g/m2 or jamming may occur.
- Construction: Prior to printing, envelopes should
lie flat with less than 6 mm curl, and should not
- Condition: Envelopes should not be wrinkled,
nicked, or otherwise damaged.
- Temperature: You should use envelopes that are
compatible with the heat and pressure of the
machine during operation.
• Use only well-constructed envelopes with sharp and
well creased folds.
• Do not use stamped envelopes.
• Do not use envelopes with clasps, snaps, windows,
coated lining, self-adhesive seals, or other synthetic
• Do not use damaged or poorly made envelopes.
• Be sure the seam at both ends of the envelope
extends all the way to the corner of the envelope.
Envelopes with a peel-off adhesive strip or with
more than one flap that folds over to seal must use
adhesives compatible with the machine's fusing
temperature for 0.1 second. Check your machine's
specification to view the fusing temperature, see
page 82. The extra flaps and strips might cause
wrinkling, creasing, or jams, and may even damage
• For the best print quality, position margins no closer
than 15 mm from the edges of the envelope.
• Avoid printing over the area where the envelope's
Place the side to be printed facing up.
Envelope Preprinted paper Transparency
Punched paper Card stock Letterhead paper
open the direct paper try on top of your A4 paper try by pushing it!
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