Question about Dyson Vacuums

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The short flex hose inside the ball on a Dyson DC 41 is broken (many breaks in hose) and is not listed on parts page. May I get that part, and how do I install it?

Hose has a red clip with a single very short screw to release. I have done that, but the other end will not come free. (Cannot find serial number.)

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A Dyson repair or warranty center can get the part for you. You can reach me at 260 244-3447. Gary

Posted on Jan 03, 2017

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1 Answer

The big ball on the right side came off and I can't get it to stay on, what can I do? It's on a DC41


The ball shell screws on the bolt sticking out of the side of the vacuum. Remove the little cover and twist the ball shell back on the bolt. Sometimes he bolt breaks off and needs to be replaced.

Jan 07, 2017 | Dyson Dc 41 Ball

1 Answer

I have a Dyson DC 41 and the right side of the ball (the non-filter side) won't turn freely; it still turns but feels stuck and the filter side has no issues. Is there a way to remove the ball shell...


Hi there, it's Jack at Dyson.

The issue you've described sounds very unusual. Both halves of the ball shell include bearings, and should rotate freely on the axle. If you can't see anything obvious that could be jamming it, I would encourage you to contact us directly for some help.

Just to make you aware, dismantling the machine any further than is shown in the User guide could void your Dyson warranty, so we would advise you not to try to remove the ball shell without contacting us for advice.

When you have your DC41 easily to hand, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will talk you through some simple troubleshooting checks, and may be able to resolve the issue right over the phone. If not, they can discuss your options for repair.

We'll look forward to speaking with you.

Mar 09, 2015 | Dyson Dc 41 Ball

1 Answer

How do i attach a cover to the dyson 41


Hey this is Jeremy with Crucial Vacuum,

To attach the cover on your Dyson DC41, first lay it flat on the ground with the handle facing up. Next, place the cover over your filter on the roller-ball located near the brush-roll of the vacuum. Rotate the cover clockwise until you hear 3 clicks and you'll be all set to continue vacuuming.

To help you see this visually please refer to the link below. Specifically, you can look at page 6 under section B.

http://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/DC41_OPMAN_US_181011%20pdf.pdf

You can purchase replacement parts for Dyson direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dyson.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Jun 28, 2014 | Dyson Dc 41 Ball

1 Answer

New, never used before Dyson DC40 has no suction on the bottom, but has good suction through the hose. I have checked for blockages like it was suggested here on the website and the way it was explained in...


On this model dyson there is a flapper valve that opens when the handle release is engaged. It switches the air flow from the hose to the floor nozzle. They break there all the time, and you have to take it to a dyson repair shop.

Jun 25, 2014 | Dyson Dc 41 Ball

1 Answer

Why the Dyson dc 41 roller brush will not turn?


Try these steps:
  • Check the button that turns off the roller brush to make sure you didn't press it by accident.
  • Unplug the vacuum and clear pet hair and other debris off the roller brush. It may stop as a safety feature if the roller brush is too restricted.
  • Make sure the belt to the roller brush is placed correctly and not broken.
  • Press the roller brush reset button. It may be located on the side of the vacuum's head, or inside the handle. The switch may need to be replaced if it's defective.
  • The roller brush is disabled while the handle is in the upright position, so tilt the handle backwards while testing the roller brush.
I hope that helps you!

Jun 21, 2014 | Dyson Dc 41 Ball

1 Answer

Troubleshooting the vacuum


Hey, this is Jeremy with Crucial Vacuum,

Below is a link to a troubleshooting page for the Dyson DC41 that has the users manual, as well as some basic troubleshooting tips for common problems.

http://www.dyson.com/support/dc41/dc41-irspu

If there is something more specific that you would like help with I would be more than happy to look into your issue.

You can purchase replacement parts for Dyson direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dyson.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jeremy Lerner
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

May 20, 2014 | Dyson Dc 41 Ball

1 Answer

Dyson dc41 brushroll is not getting voltage at connector


It could be one of the two switches that control the power to the brush roll. Take it to a Dyson repair facility.

Jan 24, 2014 | Dyson Dc 41 Ball

1 Answer

Beater bar stopped working. Not clogged.


Make sure that the belt has not broken and is engaged. Also, if your vacuum cleaner has a "bare floor" setting, make sure that the lever is switched to carpet. That was a "head-slapper" for me once.

Nov 30, 2013 | Dyson Dc 41 Ball

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