Question about Dyson Vacuums

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I would like to service my dyson but i don't know where to take it

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Try your local authorized Dyson dealer. I'm afraid I can't be more specific, because I have no idea what part of the world you're in.

Posted on Dec 14, 2016

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1 Answer

The suction on my dyson is too strong


i don*t know alot about dyson but if it has a thing to raise it up off the floor then that will work

Jan 26, 2013 | Dyson Vacuum Dc 14 Low Reach

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Does anyone know of a download for a Dyson DC05 operating manual? Thanks


Hi there,

If you don't have your DC05 user guide to hand, you can download one directly from our site:

http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc05_uk_manual_120710 pdf.ashx


I hope this helps - if you'd like any advice on using or maintaining your machine, please call us free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 21, 2012 | Dyson DC05 Bagless Canister Cyclonic...

1 Answer

How do I check the bearings and clutch of my Dyson DC17 Animal (older purple version). I have the brush bar off but don't know what to do next.


Hi there,

Sorry to hear you're having difficulties with your DC17. This model is not fitted with a clutch, and we wouldn't recommend attempting to service the bearings as this could damage to the machine. If you're concerned about the performance of the cleaner, it's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in touch with you as soon as possible. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Aug 07, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Brush will not turn, nothing jammed in it and no hair tangled around the brush. I have heard to push the reset button but I don't know where it is located.


Hi there,

Sorry to hear you're having difficulties with your DC07. There is no reset button on this model, but you might find it helpful to follow the steps in our online guide, just to make sure you've checked everything correctly:

http://www.dyson.com/support/help.asp?article=804&product=DC07-SY-HEPA_US


If you've gone through these checks and continue to have issues, please get in touch with us directly so we can assist you further. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to help you.

Kind regards,

Jack
Dyson Customer Service

Jul 28, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I have just purchsed a tool kit for my dyson DC 24 Do I have to switch the beater bar off before these tools work?


Hi there,

The brushbar on DC24 is designed to stop rotating when you stand the machine upright, so you don't need to shut the brushbar off manually when you want to use the dusting tools.

Information on the correct way to use the dusting tools is provided in the user guide supplied with your machine. You may find this link helpful if you don't have the user guide to hand: http://media.dyson.com/downloads/UK/floorcare/Manuals/DC24_uk_manual_120710.pdf

If you have any further questions about using or maintaining your Dyson cleaner, please get in touch with us, free, on 08002980298 (UK), or 1866ASKDYSON (US), so we can provide you with the assistance you need.

Kind regards,

Jack
Dyson Customer Service

Jan 05, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

2 Answers

MODEL:Dyson CYLINDER DC05 NO POWER: Have changed the plug fuse, still no power.


Hi its Darran at Dyson.

It is difficult to confirm what may be causing this problem with having the opportunity to inspect the machine.

We offer a repair service for £69 which is inclusive of parts, labour and VAT.

To arrange a service please call our Helpline on 0800 298 0298.

Kind regards
Darran
Dyson Customer Service

Feb 07, 2010 | Dyson DC05 Bagless Canister Cyclonic...

1 Answer

My dyson cyclone assembly will not spin when it picks up dirt.


http://geeksquad.fixya.com/ThreadView.aspx?prdid=34171&thid=680773
My dyson cyclone assembly will not spin when it...
Posted by littleladysc on Jun 18, 2008
I have 2 dyson dc07. The cyclone assembly will not spin when dirt is picked up, but when I change them out the vacuum is fine, so I know it is the cyclone assembly. Any suggestions? Thanks!


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Dyson DC07 Bagless Upright Cyclonic Vacuum.

It sounds to me that you may have a clog but when you said you changed them out the vacuum is fine, so a couple of things, if the vacuum is still under a factory warranty of 1 or 2 years the cyclone assm still would be under a factory warranty. If it is over the 1 or 2 years then you would have to replace the cyclone assm but you may want to check with the Dyson Factory Tech Support / customer Service line as per the problem, and they can ship you the part from the factory or to check with your local vacuum cleaner dealer in your area and they may have one in stock or they can order one for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 questions@dyson.com
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.


Jun 18, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

What tool do I need to open a Dyson DC05??


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=34218&thid=542163
What tool do I need to open a Dyson DC05??
Posted by fixdaddy on Apr 24, 2008
I have a DC05 vacuum cleaner with a few minor problems which I am sure could
easily be fixed if I could open it up. The problem is that the fasteners
(presumably screw heads) are recessed so deeply in the plastic moldings
that I cannot reach them with any tools to find out whether I have the right
one.
Has anyone on this vacuum ever successfully serviced a DC05 to know what
tool is needed so I could buy one.
Thanks in advance
Steve Harvey
Steve Harvey at DSL dot pipex dot com
How to remove wheel to access cable storage area? Then ... How to replace electric cable.

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I checked with some of my contacts in the vacuum business and they told me that it may not be a United States vacuum and it might be a Canadian or European vacuum and may not be customer friendly to service, if you have a contact with a MAC or Snap On dealer or a metric auto store – show them the screw and they might have something to fit or release the screw head, as per the removing of the wheel and replacing the electric cable, check with your local vac dealer or you may want to check with the Dyson dealer website and or phone # listed below:
http://www.dyson.com/homepage.asp
Contact Us
1-866-MY-DYSON
(1-866-693-9766)

Dyson Customer Care is available 7 days a week.
· Mon - Fri: 7am - 8pm, CST
· Saturday: 8am - 6pm, CST
· Sunday: 9am - 6pm, CST
questions@dyson.com
Don – The Vac Man
Go Ahead. Use Us.

Apr 24, 2008 | Dyson DC05 Cylinder Bagless Canister...

2 Answers

Light on moterhead


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=34218&thid=498154
Light on moterhead
Posted by Arnold2 on Apr 08, 2008
The normal green light on the moterhead goes red and we appear to lose suction within the motor head

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
I checked with some of my contacts in the vacuum business and they told me that it may not be a United States vacuum and it might be a Canadian or European vacuum and may not be customer friendly to service, if you have a contact with a MAC or Snap On dealer or a metric auto store – as far as the green light on the powerhead the green light is supposed to let you know if the carpet is clean and the red light is supposed to be that the carpet is dirty, and laos it could be that your belt is loose and needs changing – a suggested belt change is every 4 to 6 months --- show them the screw and they might have something to fit or release the screw head, as per the removing of the wheel and replacing the electric cable, check with your local vac dealer or you may want to check with the Dyson dealer website and or phone # listed below:
http://www.dyson.com/homepage.asp
Contact Us
1-866-MY-DYSON
(1-866-693-9766)

Dyson Customer Care is available 7 days a week.
· Mon - Fri: 7am - 8pm, CST
· Saturday: 8am - 6pm, CST
· Sunday: 9am - 6pm, CST
questions@dyson.com
Don – The Vac Man
Go Ahead. Use Us.

Apr 08, 2008 | Dyson DC05 Cylinder Bagless Canister...

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