Question about Moen Plumbing
If it has a spout pull out spray it is most likely binding on something inside the cabinet. If not call 1-800-buy- moen. great customer support
Posted on Feb 02, 2017
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Posted on Jan 02, 2017
Yes it is fixable and easy.To save you time because I belive you will be needing a new part from Moen I am sending you this easy link to quickly resolve your issue. Just be sure to tell Moen you are original owner of faucet and all parts are lifetime free including shipping. Go Moen!!!
Thanks and Please Rate jj505
Posted on Apr 06, 2009
I had the same problem with my Aberdeen single lever with a pull-out sprayer a few months back. If you are the original owner of the faucet, it's under warranty; you shouldn't have to pay for any parts. Call: 1-800-BUY-MOEN (1-800-289-6636) and tell Customer Service what the problem is. They will send you the Handle Mechanism Kit at no charge. (Mine was part #93980 for my Aberdeen faucet, but yours may be a different part number.) It's tricky to take apart and get back together but my husband and I have zero plumbing experience and got it all fixed in about 20 minutes. The Moen.com website also has exploded parts diagrams of all their faucets so you can identify exactly what part you need, and they have some little videos and slideshows to show how to replace parts. If you can't reach Customer Service on the phone, you can go to "Contact Us" on their website and email them a description of your problem.
Posted on Jun 18, 2009
That's easy! My husband is a plumber. he says u have to take the lever off. Point the tip of the lever down and put back on. There's a little ledge of plastic that u have to get the metal handle on. It's difficult to explain!
Posted on Jan 04, 2010
Replace the "O" rings that are behind the spout portion. You will have to remove the top of the faucet and pull up on the spout section. There will be a couple of "O" rings there. It is best to have Moen send the parts to you as locating the proper size "O" rings can be difficult.
Posted on Apr 06, 2010
SOURCE: handle won't stay up
I did the same thing recently, that is replaced the cartridge on my moen kitchen faucet to stop and leak, and I also have the same problem. I called moen back and they sent me another cartridge that was supposed to fit tighter, I suppose. I just put the new one in and it still wont stay up. I'm going to call moen one more time and then I guess I'll have to buy another faucet, but NOT moen!!! Good luck with yours.
Posted on Jul 22, 2010
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