Question about Dyson DC25 All Floors Bagless Upright Vacuum

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The power button will not engage,so it only works if I hold it in manually!

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  • Dyson Master
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Switch is bad replace --send into a repair shop or order replacement

Posted on Dec 14, 2016

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1 Answer

I can't get the brush to work or suction or any air flow in the lower part of the vacuum.


Depends on what you mean by 'disconnected the lower part.'

See end of the note for a link to the manual. Dyson doesn't have it directly, and a number of places either want you to download spamware, or only have a non-english copy.

1) If you took the roller all the way out, you will have had to have eased it out of the loop for the drive band, and then eased it back through after cleaning. If it's not through the loop, no drive power. The band is stiff, so it can be a bit of a challenge to pull out far enough to get the roller back through. Use a smooth dowel or other smooth sided lever to pull band out enough to feed the roller back through. (Smooth = not cutting the band)
2) If you didn't take the roller out as in (1), or did feed it back through the belt before closing it all up, then there's a couple of possibilities. A) The brush will not spin if the unit is full-upright. Put your foot on the lower assembly, pull the handle back to the 'I'm about to vacuum something' position, and try again.
B) According to the manual, this model has an 'engage brush' button. The system should start with the brush engaged, but try toggling it with the handle not up-right.

If still not spinning, turn off and unplug. Try spinning the brush by hand. If it spins freely, the clutch to engage the brush isn't engaged. If there is resistance, then it's engaged (unsure if it auto-disengages when powered off. You's want the handle tilted back when you try this).
Manual Link:
http://homeappliance.manualsonline.com/manuals/mfg/dyson/dc18.html

Good luck!

Oct 17, 2015 | Dyson Dc-18 "the Slim" Upright Model...

1 Answer

Dyson dc 18 slim product breakdown


Your question could be asking several things:
A copy of the manual can be found here at Sears (
http://www.searspartsdirect.com/partsdirect/user-manuals/DC18-dyson-inc-parts-UPRIGHT+VAC-manual ) if you are just looking for something that points to different parts of the vacuum and says what is where. A better copy is here (
Dyson DC18 Setup Guide ) (Trying to avoid places where you have to add some downloader bloatware to view the pdf).

If you're saying that the product is broken down, you'll need to be more specific. The manual covers general clearing of clogs and emptying. The most common aggravating situation I've seen in there for Dyson is that the upright units pretty much all shut off the brush head and suction when the vacuum is in the full upright position. This is the 'use the accessory tube' position where the suction is channeled up the handle. If you don't know that, and that there is either a button or hand-switch (For the DC18, a switch next to the main power button) that turns the brush on and off), then you can have lots of mystery working/not working behavior depending on whether the system is upright and whether the brush clutch is engaged.

Good Luck!

Jul 10, 2014 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Brush doesnt turn


Look for the reset button on the side of the brushbar housing - there should be a red sticker and a red button. Push it once. It's
not gonna stay depressed, it's gonna pop right out - that's normal.
- Step on the red pedal on the back
- Turn the machine on with the red power button
- Press the gray button next to the red power button - this is the ON/OFF switch for the brushbar - if it doesn't spin, press and hold the gray button down for 10 seconds
- If it still isn't spinning, remove the brushbar and make sure nothing is blocking it and withholding it from spinning
this link is for the manual..
http://media.dyson.com/downloads/UK/floorcare/Manuals/DC24_allfloors_uk.pdf

Sep 23, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Non working roller brush on dyson dc25 vacuum cleaner


Hello, this is Ava with Think Crucial.

There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it can be due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Jun 08, 2010 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Power button not engaging...vacuum will not stay


The power button is worn out and needs to be replaced. That vacuum is pretty simple. So even if you don't know how to take it apart it shouldn't cost much to have it repaired.

Nov 08, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Power switch will not engage.


Possibly the micro switch is faulty or the switch isn't in its proper position in the machine. It could be a cable problem too. An electrical continuity test (with the power off) should prove where the fault is. hope this helps.

Aug 30, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

On switch will not stay down or on


My vacuum had this exact same problem, but was out of warranty because it was remanufactured. Thankfully, it's a very quick, five-minute fix.
  1. UNPLUG The Vacuum!
  2. Remove the cannister.
  3. Extend the handle and remove it.
  4. Remove the two torx (T-15) screws behind the power button, where the handle normally stows.
  5. There are four tabs holding the front plate containing the power button on; use your screwdriver to release them.
  6. Gently pull the front plate off.
  7. The switch on the right is the power button. Remove it, try clicking it a few times; if it sticks, great, it should now stick when you press the power button. Replace it and reassemble, otherwise you'll need to get a new switch.
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May 21, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson dc17 power on/off button will not engage when pressed


The on/off switcdh underneath the button sounds like it's faulty and will need replacing. I would suggest caling Dyson in your country with the Serial No of the unit for guidance.

Mar 22, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

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