Question about Canon Office Equipment & Supplies
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
The problem is with the paper tray not the toner, believe it or not. Take all of the paper out of the tray and then reinsert the paper into the tray. It should then work fine.
Posted on Mar 19, 2008
SOURCE: CANON MF6550
The error you are describing is usually cause by a bad cartridge but if you have tried a new Canon cartridge because refills will cause this a lot then we would need to look internally. If you look inside the unit (cartridge removed) on the right hand side towards the bottom you will see 3 flat metal plates. These are called spring plates when you push on them they should move in and out check and make sure they are not bent or depressed in you can try and use your fingers to fix them if they are. If not this unit would still be under the 3 year manufacture warranty call Canon they should give you service options. 800-828-4040
Posted on Jan 29, 2009
I think it is firmware problem.I only found firmware update tool for MF 4150.I am not sure this is also for 4690 but i think i do this before for this machine and it works.So you can try it.It can also be a problem with cartridge contacts so yuu can try to check it.
Here is the link - in drivers software tab :
Posted on Sep 03, 2009
If you removed and reinstalled toner correctly several times and this error code is flashing, you need to try another new toner cartridge, even though the other one may seem still good to you. If this doesn't remedy problem the Troubleshooting section of the Canonusa.com website says to call 1-800-OK-CANON.
Posted on Jul 16, 2010
Tips for a great answer:
Sep 11, 2011 | Canon imageRUNNER 8500 Copier
Dec 01, 2010 | OKI C3400n Laser Printer
Oct 07, 2010 | Canon iR 2016i Black and White Copier
Jul 16, 2010 | Canon imageCLASS MF4150 All-In-One Laser...
May 21, 2010 | Canon LASER SHOT LBP-2900 Printer
Apr 12, 2010 | Canon LASER SHOT LBP-5000 Printer
Oct 07, 2009 | Canon Office Equipment & Supplies
Jan 28, 2009 | Canon imageCLASS MF6550 All-In-One Laser...
25 people viewed this question
Usually answered in minutes!