Question about Alcatel Cell Phones

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Hi, I am trying to help my father-in-law. He has a Alcatel One Touch. He could not remember his password, and was locked out. Now it says to enter a PUK. Can you please help? Thanks

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PUK codes are only available from the service provider.
call them on another phone , provide proof that your father -in-law owns the account and they will give it to you
as to the pass word (pin number or code) you only get 3 goes and the PUK code is again activated
write it down to use again if that happens
take the phone to a phone repair shop as there is a method of getting a pin number recovered or replaced

Posted on Dec 14, 2016

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Posted on Jan 02, 2017

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