Question about Dyson Vacuums

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When I use the hose on my dyson animal there is a hissing sound so I am wondering if there is a blockage. How do I remove the hose to check this?

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  • Dyson Master
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There are many different models of Animal. I need your model number to tell you how to remove the hose.

Posted on Jan 03, 2017

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Posted on Jan 02, 2017

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1 Answer

Dyson Animal not picking up What can be wrong?


Hello, this is Ava with Think Crucial.

Most of the time the reason why vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages:

https://www.dyson.com/support/dc07/dc07-animalus/using-my-dyson-list/flo-dc07-gen-how-to-remove-a-blockage

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dc07

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Nov 07, 2016 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

There is a clog in the bottom hose how can i get to it? I have the DC28


Hi there, it's Jack at Dyson.

If the internal hose in your DC28 is blocked, you can remove the hose as shown in the video below. The hose has a push-fit design at each end, and should disconnect when you grip the plastic cuffs and pull with a firm, constant force. Once the hose is removed it should be easy to remove the blockage using the eraser end of a pencil or something similar. Please take care not to damage the hose as you do so.

You might also find our online Support guide useful in clearing the blockage: http://content.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

I hope this helps. If you'd like any further guidance from our experts, please email us at askdysonUS@dyson.com, and we'll be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 14, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal


Hi there, it's Jack at Dyson.

I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner head when you replace the wand on your machine.

You may find a blockage is jamming the valve - you can check for this using our online Support guide:

http://content.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

If you can't find any obstructions, please get in touch with us directly as we'd appreciate the opportunity to provide further assistance. If you email us at askdysonUS@dyson.com, we'll be in touch as soon as possible.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Nov 29, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

What is causing weak suction on my new Dyson DC24 animal vacuumed?


Hello, this is Ava with Think Crucial.

Most of the time the reason why the vacuum is not picking up is due to loss of suction. You may need to check for blockages of your wand and hose. Remove the wand and hose from your cleaner when checking for blockages and any damages. Make sure to turn off and unplug your vacuum from the power before doing this. Please refer to this troubleshooting guide for more information on how you can remove blockages:

https://www.dyson.com/support/dc24new/dc24-multi-floor

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Mar 07, 2012 | Dyson DC24 Animal Bagless Upright Vacuum

1 Answer

Dyson hose does not produce alot of suction when extended.


Hi its Darran at Dyson.

It sounds as though the wand/hose is blocked. with the machine locked in the upright positino, remove the hose from the machine, switch on and test the suction. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If the suction is strong, you will need to check the wand for a blockage. If the suction is still poor, check the hose for a blockage.

You may find it useful to wash the filter as this can sometimes cause a drop in performance if its dirty and it wuold be more noticable from the hose.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Feb 19, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

THE HOSE ON OUR DYSON ANIMAL UPRIGHT HAS LOST SUCTION-HOW DO WE CLEAN IT OUT ?


Hi its Darran at Dyson.

You would need to release the wand/hose assembly from the machine then slide the hose right to the bottom of the wand and press the release catch to disconnect from the wand. Then at the base of the hose you shoudl be able to un-clip the hose to remove it completely from the machine.

Full details on how to check your amchine for blockages, can be found in the Support section on our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Jan 13, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

No suction on wand of Dyson DC14 Animal


Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson dc07 animal bagless


You probably have a blockage somewhere in the hose or in the base where the hose goes in. Remove the plastic tube at the base of the hose by simply unclicking it and remove the obstruction.

Nov 07, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

4 Answers

Dyson Dc-17 Animal Doesn't ****


I had the same problem and today I finally called Dyson. They were very helpful. I disconnected the hose from the handle using the red release button. If you hold the handle up to the light and can't see light on the other side, there is a blockage. A wire coat hanger worked great to dislodge our blockage and it's working perfectly again!

Apr 02, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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