Question about toner Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Printed pages look dirty
That black dust that fell out is the toner. When you shake a toner cartridge that shouldn't happen. It looks like you have a faulty toner cartidge and that need to be replaced! Now to make your printer prints cleanly and clearly after you replace the cartridge, you'll need to get someone to service the printer(the faulty toner cartridge more than likely spilled toner on your internal printer parts, cause the smudges). Sevicing would mainly entail, taking down the printer and removing any spilt toner! If you feel you are up to this, be cautious, because toner can be hazardous to your health if you accidentally breathe it in! hope this was helpful! regards babb
Posted on May 10, 2007
SOURCE: black smudges on copies
Hi, try to pull out complete process unit(cartridge) with toner box .You have cleaner(blue or green color) move this cleaner from right to left side 4 or 5 times.Note that cleaner MUST be in home position-right side when you finish.Check print.
If problem still persists, you must do following:take away small grey plastic cap on left side of cartridge,then push complete charge corona(part with cleaner on top of it) to left side just enough to lift right side of corona from cartridge.Pull out that corona and you can see drum and developer roller. Turn the gear on drum,and look for smudges on black developer roller.Try to clean smudges with brush or with dry cloth.Toner will again attract to that area,but regular.
Posted on Dec 14, 2007
Its probably a defective toner. If the film on the toner drum is scratched it can cause toner to stick to the drum everytime it spins causing the constant marks.
Posted on Jul 30, 2008
Since you have already replace the toner cartridge then the most likely culprit is the fuser assy. You can test this by trying to print something and stop it by opening the cover just as the paper is trying to pass under the toner cart. Remove the toner cart carefully and look at the unfused print on the paper. Do you see the faint smudges? If not, then the problem lies with the fuser assy. This is the unit that gets hot and fuses the toner to the paper. If this is the case you will need to have a tech replace it for you.
Posted on Jun 28, 2009
Try taking out your toners, and on the drum you will see a green button which you can slide from side to side (it's on each of the colored slots). Make sure you put the the white plastic cover up and then it will slide. I hope this will help you.
Posted on Jul 27, 2009
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