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I have just installed new toner cartridges, and my copies have black smudges on it

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

babb
  • 104 Answers

SOURCE: Printed pages look dirty

That black dust that fell out is the toner. When you shake a toner cartridge that shouldn't happen. It looks like you have a faulty toner cartidge and that need to be replaced! Now to make your printer prints cleanly and clearly after you replace the cartridge, you'll need to get someone to service the printer(the faulty toner cartridge more than likely spilled toner on your internal printer parts, cause the smudges). Sevicing would mainly entail, taking down the printer and removing any spilt toner! If you feel you are up to this, be cautious, because toner can be hazardous to your health if you accidentally breathe it in! hope this was helpful! regards babb

Posted on May 10, 2007

  • 56 Answers

SOURCE: black smudges on copies

Hi, try to pull out complete process unit(cartridge) with toner box .You have cleaner(blue or green color) move this cleaner from right to left side 4 or 5 times.Note that cleaner MUST be in home position-right side when you finish.Check print.
If problem still persists, you must do following:take away small grey plastic cap on left side of cartridge,then push complete charge corona(part with cleaner on top of it) to left side just enough to lift right side of corona from cartridge.Pull out that corona and you can see drum and developer roller. Turn the gear on drum,and look for smudges on black developer roller.Try to clean smudges with brush or with dry cloth.Toner will again attract to that area,but regular.

Posted on Dec 14, 2007

  • 2 Answers

SOURCE: Black smudge marks along left side edge of paper.

Its probably a defective toner. If the film on the toner drum is scratched it can cause toner to stick to the drum everytime it spins causing the constant marks.

Posted on Jul 30, 2008

  • 125 Answers

SOURCE: pale smudges regularly spaced down left margin, 1.5 inches apart

Hi:

Since you have already replace the toner cartridge then the most likely culprit is the fuser assy. You can test this by trying to print something and stop it by opening the cover just as the paper is trying to pass under the toner cart. Remove the toner cart carefully and look at the unfused print on the paper. Do you see the faint smudges? If not, then the problem lies with the fuser assy. This is the unit that gets hot and fuses the toner to the paper. If this is the case you will need to have a tech replace it for you.

Good Luck

Andrew

Posted on Jun 28, 2009

  • 2 Answers

SOURCE: have black smudge line in middle of paper have new toner and drum

Try taking out your toners, and on the drum you will see a green button which you can slide from side to side (it's on each of the colored slots). Make sure you put the the white plastic cover up and then it will slide. I hope this will help you.

Posted on Jul 27, 2009

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1 Answer

How do I prevent excess toner from spilling out of cartridge and affecting copies?


If you 'replaced' or refitted the original cartridge, then I would suggest that the toner cartridge has failed. If this is the case, please try a new one.
If the original has not done a fair (check manufacturers specification) number of prints, you may be able to ask for a replacement.
If this was a new cartridge, and printer uses separate drums and toner cartridges. Then it could be a faulty drum. Above replacement path could be tried.

Aug 01, 2015 | Sharp AL-1631 Laser Toner Cartridges

1 Answer

Leaves black marks on copies


It could be leaking toner from the recovery area that sis on top of the dum, it removes any toner that was not transfered to the paper. You would have to remove it and empty out the toner.

Dec 11, 2012 | Toshiba e-Studio 232 Black and White...

1 Answer

My HP 4100 printer prints with a black smudge clear down the page. I clean the roller but continues to print bad copies. Should I replace the cartridge?


Problem is either the cartridge or the fuser.
Put paper in the manual feed tray(tray 1)
Print something. When the paper gets 1/2 way into the printer, open the
top cover. Pull out the toner, look down at the paper.
If it has the smudge replace the toner. If no smudge, replace the fuser.

Apr 29, 2011 | HP LaserJet 4100n Printer

1 Answer

Just replaced black cartridge in my 2600n color laser. I have smudged about a half inch wide 2/3rds over the right of each page. It only smudges in black. I have recalibrated several times. Printed at...


If this just started after you replaced the toner cartridge, one would have to say that it is a bad toner cartridge.
Print something that smudges. Pull down the front cover and look at the cartridges. Pay attention to the top one(black).
Look at the drum on that cartridge. You should see the toner sitting there. Compare it to the other cartridges which should be clean.

Feb 08, 2011 | HP Color LaserJet 2600n Printer

3 Answers

Black smudges down left side of page


How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
      • Do not use a scrubbing or wiping motion because this might damage the drum.
        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

Dec 02, 2010 | Samsung ML 2010 Laser Printer

1 Answer

Very ''dirty'' copies, despite cleaning.Black lines and black smudges all over the copies. Copier (used) delivered to me 2 days ago, does toner need to settle perhaps?


I would guess you need a new toner cartridge. Improper toner distribution would not cause the problems you are describing.

Dec 24, 2009 | Office Equipment & Supplies

1 Answer

Black smudge marks along left side edge of paper.


Its probably a defective toner. If the film on the toner drum is scratched it can cause toner to stick to the drum everytime it spins causing the constant marks.

Jul 08, 2008 | HP LaserJet 1320 Printer

1 Answer

BLACK SMUDGING


Hmm... This sounds like it is a toner problem. If your roller is getting too much toner then it just globs it onto the paper even though the drum is not asking for it. Are you using a new toner cartridge or a re-filled one? Is it from Brother or a 3rd party? I suggest you remove the toner cartridge and check inside the printer. Clean any spilled toner. Check the toner cartridge for leaks .. give it a good shake and see if it is leaking. If you have another toner cartridge, you can replace it to test. You may need to pint a few pages to see a change. Another test could be to print a few (2-5) "BLANK" pages. The printer should not be depositing any toner. If no smudge or the smudge stays the same, then the toner cartridge is the likely problem. If the smudge is there, but gets smaller, then clean your printer.

Good luck!

Jan 10, 2008 | Brother HL 2700CN Laser Printer

2 Answers

Black smudges on copies


Hi, try to pull out complete process unit(cartridge) with toner box .You have cleaner(blue or green color) move this cleaner from right to left side 4 or 5 times.Note that cleaner MUST be in home position-right side when you finish.Check print.
If problem still persists, you must do following:take away small grey plastic cap on left side of cartridge,then push complete charge corona(part with cleaner on top of it) to left side just enough to lift right side of corona from cartridge.Pull out that corona and you can see drum and developer roller. Turn the gear on drum,and look for smudges on black developer roller.Try to clean smudges with brush or with dry cloth.Toner will again attract to that area,but regular.

Dec 11, 2007 | Kyocera Mita KM-1815 All-In-One Laser...

1 Answer

Printed pages look dirty


That black dust that fell out is the toner. When you shake a toner cartridge that shouldn't happen. It looks like you have a faulty toner cartidge and that need to be replaced! Now to make your printer prints cleanly and clearly after you replace the cartridge, you'll need to get someone to service the printer(the faulty toner cartridge more than likely spilled toner on your internal printer parts, cause the smudges). Sevicing would mainly entail, taking down the printer and removing any spilt toner! If you feel you are up to this, be cautious, because toner can be hazardous to your health if you accidentally breathe it in! hope this was helpful! regards babb

May 10, 2007 | Brother MFC-7820N Laser Printer

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