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I Have a 501-7835 freezer door is icing up on the back of door, what should I do, I have tried increasing departure on freezer, did not work, this has been happening for two months. I

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Icing on or around a door is usually caused by the door not shutting properly or the seal is deformed. Warm moist air is sucked inside and freezes. Make sure there is nothing in the freezer holding the door open a fraction. This also causes the compressor to run all the time which also builds the ice up.

Not sure what you mean by 'increasing the departure', do you mean the thermostat? You should have an internal temperature of minus 18'C or 0'F measured with a freezer thermometer.

Posted on Dec 14, 2016

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Posted on Jan 02, 2017

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My Samsung Refrigerator side by side door ,,Model,,SRS583DHD,, left hand side door ice maker increases temp and not producing ice,,;-(,,Bot


Your description sounds like a loss of air flow problem. Check for overloading your freezer and fresh food side. In order for the freezer and fresh food side to work properly, the air vents need adequate room for air to circulate. I had a customer who completey filled the middle shelf with cardboard boxes and completely blocked air flow on the middle shelf The lower level near the evaporator was extremely cold and the upper area was room temperature in the freezer. Each shelf needs about an inch of room at the back and room between packaging to allow air to circulate.
Hope this helps

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1 Answer

FFB6187


Try rearranging all items inside fridge and freezer so that air may circulate around all items easily and then check seals on doors and ensure doors are closed completely and not leaking cold air. Also do a complete thaw/ defrost. You can remove the plastic coverings and ensure all ice is defrosted. Using a hair dryer will speed up thawing/defrosting process.

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Hi JB,

Is there frost in the freezer section at or around the bottom? If so a defrost problem might be the issue.
Here is a test for the air flow issue. At the air inlet of the fridge section, put your hand up there, is there air flow with the freezer door closed? With the freezer door open is the air flow better or increased?
If air flow is increased, chances are the you have an air flow restriction between both chambers and you will need to locate the obstruction.
So with this information this should lead you to a conclusion that is ice is on the evaporator you have a defrost issue, if you have no ice, than look for air flow issue.

Good Luck.

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Can you remove the rear panel in the back of the freezer so you can have a look at the frost pattern of the evaporator. I need to eliminate a Freon leak Karen? Has the compressor been running all the time? The damper will open all the way when temperatures increase, it is trying to keep temperature colder in the fresh food section by allowing colder air from freezer to enter fresh food section. What is the freezer temperature? Thanks Sea Breeze

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I have a 22 CUFT upright reach-in that ices up constantly. The ice builds up in the back of the freezer near the drain and then extends out to all the food toward the back area. I've tried increasing the...


this can be multiple issues. look for the freezer being level. look for any missing screws where water can leak out during defrost. make sure the door closes and seals. be sure you have the right amount of defrost cycles at the correct length. check to see if defrost heaters work. you may need to add a heater to the drain if there isn't one. worst case: remove product overnight and store in another freezer, unplug unit and leave door open to defrost, then plug in first thing in the morning.

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1 Answer

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Good day,
Domestic ice makers don't really make a lot of ice quckly.
However, you can increase it's production, by running the freezer at a colder setting. Using the freezer door as little as posssible, helps as well.

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1 Answer

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The light switch turns on the dispenser when door is closed if switch is not defective. If the temperatures are increasing in freezer and fresh food compartment it is most likely the defrost heater and defrost thermostat will need replaced. Look to see if ice is building on the rear wall of the freezer. If yes unplug and remove the rear panel in back of freezer and defrost with hair dryer or a bucket of hot water setting inside freezer with door closed. This way when defrosted you can examine the 2 parts that may be defective listed above, Thanks Sea Breeze

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sounds like your freezer isn't maintaining a constant (cold) temp. A variation from cold to warm would cause your problems. Normal opening the door and looking for the ice cream over and over would cause a gradual increase in glacier activity in the freezer. I don't know of any quick easy fix-but wait, how about checking the door gasket? Get a piece of paper, close the door on it, move the paper all around the door, testing to see if you can pull it out easily (bad gasket), or does the paper not want to come out?(good gasket) If the gasket seems ok, it may be time to retire the global ice cream warming freezer countrycurt0

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you could find ice behind the back panel - worth a check. however the problem is probably ice in the return vent from fridge to freezer and the only way to cure is to switch off and leave for a day with doors open. if im right and you try this, if it re-occurs you may have a problem with the defrost system

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