I purchased Ice Princess yesterday and received the sample. I did view the sample , but I then purchased the book. I dont have it. What happened. Was I charged?

we dont have access to your accounts or company accounts check with customer service from where you bought about your purchases problem may be from their end

we dont sell ebooks also we dont have access to your accounts notify the purchase company for your request

we dont sell ebooks also we dont have access to your personal,private or financial accounts notify customer service from where bought

How do I cancel an order for a kindle book - Amazon Kindle

To remove books from ipad:

"In cover view: Tap on the cover for the title and hold it until the "X" appears on the cover. Then tap on the "X" to finish deleting the title. In List view: Swipe your finger across the title toward the left to display the Archive or Delete button. Content that is purchased from the Kindle Store is archived and can be re-downloaded at any time; sideloaded content and personal documents that are not archived in your Kindle Library are permanently deleted. Tap Archive or Delete to remove the book from your Home screen. Archived content will remain in your Archived Items."

Returning Kindle Books Books you purchase from the Kindle Store are eligible for return and refund if we receive your request within 14 days of the date of purchase. Once a refund is issued, you will no longer have access to the book.
To request a refund and return, visit the Manage Your Content and Devices page. Click the Actions tab for the title you'd like to return, and select "Return for refund".

Sorry, only the place where you bought the books is the only place that can help.

Purchasing ebooks through the iBooks Store is very similar to buying any other media via Apple's iTunes Store. One key difference, though, is how you access the store. Rather than through iTunes or a dedicated app like the iTunes Store app on the iPad and iPhone, in this case, you access it through the iBooks app.
In the top left corner of the iBooks app is a button that reads "Store". To access the iBooks Store and begin shopping for iPhone- and iPad-compatible ebooks, tap that button.

Once you enter the iBooks Store, the browsing and searching experience is very similar to using the iTunes Store. In this case, you can search for the author or title you want in the top-right corner search box.
To browse books, either tap the icons on the main page of the store or tap the "Categories" menu item in the top left corner. This drops down a menu with all of the iBooks store's categories in it. Tap the category you're looking for to see books in that genre.

In the iBooks Store, when you tap a book title to get more details (synopsis, reviews, etc.) a window pops up and the background grays out a bit.
In this window, you can download a free sample of the book to your iBooks library by tapping the "Get Sample" button. This is the equivalent of iTunes' 30-second song preview, which helps you get a sense of whether you want to purchase the book.
When you decide to purchase a book, tap the price on the left side of the screen next to the book cover. The button will turn green and read "Buy Book". Tap it again to buy the book.
To close the pop-up window and not buy the book, simply tap anywhere outside the window.

You buy at the iBooks Store using the same iTunes account and password as you do at the iTunes Store or App Store. When buying a book, you'll be prompted to enter your password to pay for the ebook before it will begin downloading.

Once you've entered your iTunes account password, the eBook will download to your iPad. How long this takes will depend on the book (its length, how many images it has, etc.).
When the book is done downloading, it will appear as a title on the bookshelves in the iBooks app. Tap it to begin reading.

No need to worry about the dictionaries. They are free of charge content and get used automatically when you highlight a word.

As for the book you ordered, visit

please check the email account you provided for registering the device and look for a confirmation of the purchase. Also check your credit card account if the payment was charged. If not, something in the order process may have failed, e.g , but not limited to, wireless connection drop, connection fail to credit card service, or a simple misclick in the ordering form.


If there was a purchase, you can try to

1. Press the HOME button to go to the books overview.
2. If you have many books already installed,the list may spread across several pages. Use the page forward / backward buttons to navigate to the page that lists the book you want to delete.
3. Use the 5-way button DOWN / UP to move the underline mark to the book you want to delete.
4. Press RIGHT on the 5-way button. A menu for the book opens.
5. Use the 5-way button DOWN to the menu entry "Delete This Document" for books you copied yourself to the Kindle, "Remove from Device" for content purchased in the Amazon Kindle shop,or "Delete This Sample" for sample excerpt downloaded from the shop.
6. Press CENTER on the 5-way to delete. Note, content purchased from the Amazon Shop is still listed in the overview page under "Archived Items" after removal from your Kindle, so it can easily be downloaded again.