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Posted on Jan 02, 2017
hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.
Posted on May 13, 2008
Both my 500G drives work on Firewire! (Intel Core Duo iMac) Every now and then they wouldn't until a recent Firmware update from Mac! Now fine.
Posted on Aug 20, 2008
SOURCE: mac won't recognize usb drive
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
For MAC users I am sorry but apart from the above steps that is all I can offer.
Posted on Sep 01, 2009
you need to go to delet all the drivers that you have by going to control panel, system, device maanger and delet the drivers reboot and the system will start reading asll your drivers again and it should work..
Posted on Nov 07, 2009
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