Question about RIM BlackBerry 7290

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Does scrubbing delete sim data like saved messages

I was trying out using passwords and messing around with all of the options on a used blackberry i had just gotten from a friend. First time bb user so of course i go and do the dumbest thing i could do right off the bat and enabled information protection or whatever that is called and somehow what i was typing didn't match the password i had just created which slightly confused me. Probably a caps lock issue or something. So of course i just had to type the password wrong ten times and it did the wiping and now is doing the wonderful scrubbing. What i am wondering is if either of these (wiping and scrubbing) erase the sim card memory also or if it just erases all of the internal memory and leaves the external alone. Thanks

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No, it only wipes the device memory not the external memory or your sim card card memory.

Posted on Jul 21, 2009

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How to reset the blackberry curve password without losing data We have a BB that was turned in because an employee was terminated and they locked it before turning it in.


No you can't unlock blackberry curve 8300 without losing data if you didn't know the correct password, that's feature of RIM security to secure all customers data if their phone stolen or missing. You must type any password 10 times to unlock blackberry password and there is no option to save all your data.

Aug 23, 2011 | AT&T Blackberry Curve 8300 Smartphone

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I have a Blackberry Bold The lock icon is on the bottom right but then it goes topassword. I've tried what I think the password is but no luck. I don't remember it. What do I do to get it?


There is only one option left to unlock your blackberry phone, but it will erase all your previous data. Type any password until you fail 10 times, it will make your blackberry bold unlocked from old password. You can try other option to unlock blackberry but the result will be same, you can't save your data, that's feature of RIM security system. Sounds like double side sword huh?

Jun 02, 2011 | RIM BlackBerry Bold Smartphone

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I am locked out of my blackberry 9500 i have forgot my screen pattern and i need to reset it please help!


Enter any password until you fail 10 times, it will make your blackberry storm 9500 unlocked from old password and erase your previous data. There is no option to unlock blackberry password without loosing the data, that's feature of RIM security system. So good luck!

May 29, 2011 | RIM Research In Motion Blackberry Storm...

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Unable to delete messages


Resolution 1 - Reset the BlackBerry smartphone
Perform a hard reset of the BlackBerry smartphone.


Resolution 2 - Back up and restore the BlackBerry smartphone
Back up the BlackBerry smartphone by completing the following steps:
  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry® Desktop Manager and click Backup and Restore.
  3. Click Backup. You are prompted to save the backup file. Save the file to a location that can be accessed later.
  4. Click Save. The backup process completes.
Clear the BlackBerry smartphone Messages database by completing the following steps:
  1. In the Backup and Restore window, click Advanced.
  2. In the Device Databases list, select the Messages database, then click Clear.
  3. A warning message appears. Click OK to continue. The database is deleted from the BlackBerry smartphone.
  4. Click Refresh to update the BlackBerry smartphone Messages database.
  5. From the File menu, click Open.
  6. Go to the location where the BlackBerry smartphone backup file is saved, select the backup file, and click Open.
  7. In the Computer databases list, select Messages. Click the arrow pointing to the Device Databases list.
  8. A warning message appears. Click OK to continue. The Messages database is restored to the BlackBerry smartphone.
  9. Click Back.
  10. Click Main menu to return to the main menu of BlackBerry Desktop Manager.
Note: Databases that are configured for automatic wireless backup are grayed out and unavailable for backup and restore functionality using BlackBerry Desktop Manager.

Resolution 3 - Delete and restore all BlackBerry smartphone data
Complete a security wipe on the BlackBerry smartphone by completing the following steps:
  1. Back up the data on the BlackBerry smartphone. For more information, see Resolution 2.
  2. From the Options menu, click Security Options.
  3. Click General Settings.
  4. Press the Menu key and select Wipe Handheld. Type the word blackberry to continue the process. Note: This option is unavailable in BlackBerry® Device Software 3.6 and earlier. If using BlackBerry Device Software 3.6 and earlier, a security password must be enabled and typed incorrectly ten times.
  5. Restore the data to the BlackBerry smartphone.
  6. Delete the messages again.
Resolution 4 - Re-activate the BlackBerry smartphone
Re-activate the BlackBerry smartphone on the BlackBerry Enterprise Server by completing the following steps:
  1. Remove the BlackBerry smartphone user account from the BlackBerry Enterprise Server.
  2. Complete a security wipe on the BlackBerry smartphone.
  3. Add the BlackBerry smartphone user account to the BlackBerry Enterprise Server.
  4. Complete the enterprise activation process.
  5. Clear the Messages database using BlackBerry Desktop Manager.
Resolution 5 - Update the BlackBerry smartphone to the latest BlackBerry Device Software
Download the latest BlackBerry Device Software version available for your BlackBerry smartphone, then use the application loader tool to reload it.

Oct 29, 2009 | RIM BlackBerry Pearl Smartphone

1 Answer

Uncaught exception dssma invalid state (5) 6


Perform a hard reset of the BlackBerry smartphone.
1. Remove the Battery and Sim Card from your Handset and Re insert it.
If it's still the same problem.
Perform these steps : -
Take a Back Up of your Blackberry Smartphone.
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Backup and Restore icon.
In the Backup and Restore screen, click Backup.
Choose a location where you wish to save your backup file.
Give the backup file a new name or leave the default name in the File Name field.
Click Save.
The BlackBerry device has now been fully backed up.
Back up will be in .ipd file format.
Then in your Handset perform these steps :-
1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Go to General settings
5.Press Menu key, you will get an option Wipe Handheld select it.
6.Type the password if you get a prompt, default Password "Blackberry"
7.you will get a confirmation message,Data will be Erased.
8.Click Continue.
9.It will start Wiping your Handheld.
10. Once Data is Erased,Handset will Automatically Restart.
To Restore the Data to your B Handheld
Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
Double-click on the Restore Tab.
Navigate to the backup file you want to restore to your BlackBerry smartphone.
Double-click the backup (.ipd) file.

Oct 14, 2009 | RIM BlackBerry Pearl 8100

1 Answer

So i messed up on my password threee times and now it says error 513 how do i fix it


Hi, After typing the incorrect password ten times and restarting the BlackBerry smartphone, the error JVM 513 appears: This error occurs because all of the data and applications on the BlackBerry smartphone have been deleted. The BlackBerry Device Software must be reloaded on to the BlackBerry smartphone. To reload the BlackBerry Device Software you need the complete the following steps: Before proceeding, make sure that the latest version of BlackBerry Device Software is installed on the desktop computer by completing the following steps: To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 to 5.0, perform the following steps: Open BlackBerry Desktop Manager. Click Help. Select About Desktop Manager. Click the Device Software tab. Verify that the BlackBerry Device Software displayed is the latest version currently available from the wireless service provider. The following procedure will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the BlackBerry smartphone data before proceeding. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager. Double-click Application Loader. Click Next to start the installation process. Type your BlackBerry smartphone password, if prompted, and click OK. Select the check boxes next to the names of the applications to be loaded, and then click Next. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications. Clear the check box next to Backup up device data automatically during the installation process. Click Ok > Next > Finish. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager. To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.1 to 4.3, complete the steps 1-5 above and then proceed with the following: Click Advanced , and then select the check boxes beside Erase all application data and Erase all currently installed applications Click Next. Select the check box next to Do not automatically backup the application data during the loading process (if prompted). Clear the check box next to Backup and restore applications installed wirelessly (if prompted). Click Next > Finish. Hope I helped you. Thank you for using ' Fixya ' and have a nice day!!

Oct 11, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Screen saying uncaught exception:DSSMA invalid state(5); 23


Perform a hard reset of the BlackBerry smartphone.

1. Remove the Battery and Sim Card from your Handset and Re insert it.

If it's still the same problem.

Perform these steps : -

Take a Back Up of your Blackberry Smartphone

  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Backup and Restore icon.
  4. In the Backup and Restore screen, click Backup.
  5. Choose a location where you wish to save your backup file.
  6. Give the backup file a new name or leave the default name in the File Name field.
  7. Click Save.
  8. The BlackBerry device has now been fully backed up.
  9. Back up will be in .ipd file format.
Then in your Handset perform these steps :-

1. Press Menu Key,
2.Select Option Icon in the Menu screen
3.Go to Security Options.
4.then Goto General settings
4.Press Menu key, you will get an option Wipe Handheld select it.
5.Type the password if you get a prompt, default Password "Blackberry"
6.you will get a confirmation message,Data will be Erased.
7.Click Continue.
8.It will start Wiping your Handheld.
9. Once Data is Erased,Handset will Automatically Restart.

To Restore the Data to your B Handheld


  1. Connect the BlackBerry device to the computer using a USB cable, and open the BlackBerry Desktop Manager.
  2. Ensure that the BlackBerry device is connected correctly. The word Connected should be displayed at the bottom of the BlackBerry Desktop Manager screen.
  3. Double-click on the Restore Tab.
  4. Navigate to the backup file you want to restore to your BlackBerry smartphone.
  5. Double-click the backup (.ipd) file.



Jul 12, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Cant get main page to come up


Turn off Content Protection before manually erasing all data and applications from the BlackBerry smartphone, in order to avoid triggering the scrubbing process:

1). On the Home screen of the BlackBerry smartphone, go to Options > Security Options.
2). Under General Settings, go to Content Protection.
3). If Content Protection shows as "enabled," click the trackwheel of the BlackBerry smartphone and select Change Option to turn off, or "disable," Content Protection.
4). Click the trackwheel again to save and close.
Once scrubbing has been triggered, there is no way of stopping it. The process must be fully completed before the BlackBerry smartphone may be used. Removing and reinserting the battery of the BlackBerry smartphone will only start the scrubbing process again from the beginning.
The duration of the scrubbing process depends on factors such as the actual processor speed of the BlackBerry smartphone, the amount of memory that it has, and the actual memory speed.

Apr 30, 2009 | T-Mobile BlackBerry 7105t Cellular Phone

2 Answers

Blackberry locked


Select "unlock" and type in the password. The device will allow you 10 trials and after that it will delete all old data and allow you to set your own password.

In case you do not want the password, go to options > security > password - press space bar to disable

Nov 25, 2008 | RIM BlackBerry 7290

2 Answers

Call log


Goto call log.
Highlight a phone number.
Press the blackberry logo button to get the menu.
Select call history.
That will tell you everything that you are looking for.

Oct 27, 2008 | AT&T Blackberry Curve 8300 Smartphone

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