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GPS not working on my rand mcnally 529 - Rand Mcnally GPS

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3 Answers

My rand mcnally 720 tnd said files missing now after connecting to pc its froze at connected


The answer to this question and many others can be found in the FAQ section on our support page at www.randmcnally.com/support. Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at www.youtube.com/randmcnallyonline.
To correct the issue please perform a Diagnostics & Repair using the Rand McNally Dock. Step by step instructions can be found at - http://www.randmcnally.com/support/s/diagnose-and-repair
If the Rand McNally Dock does not find an issue with any files, the repair fails, or the Diagnostics & Repair does resolve your issue, please call technical support for additional assistance.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
TNDSupport@RandMcNally.com

Aug 31, 2014 | Rand Mcnally IntelliRoute TND 720 GPS...

2 Answers

Rand mcnally dock wont open


When your device is connected properly to your computer the Rand McNally dock will start automatically.

After confirming your device is connected properly manually start the dock. Select the start menu on your computer and locate the Rand McNally Dock in your program list. This action may vary based on the computer and operating system you have. If this works please note the default setting is for the dock to start automatically when your GPS is connected. Please ensure you have not disabled the auto-start function. Select Settings & Maintenance and confirm the ON option is selected under the Autostart settings.

If you cannot manually start the dock an anti-virus program may be blocking it. Does lowering your security settings allow the dock to start? If you disable the anti-virus will the dock start?

If the Rand McNally Dock will not launch after trying the above steps you will need to call Technical Support for additional troubleshooting.

When calling please have your device available to connect to your computer when instructed to do by Tech Support. You will also need to be at a computer with a broadband internet connection. If these items are not available a rep will not be able to resolve the issue.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
TNDSupport@RandMcNally.com

Jan 06, 2013 | Rand Mcnally TND 710 GPS Receiver

1 Answer

Gps dont get on


If the GPS is more than 2 years old the battery may have failed from age. If you believe that is not thwe cas ehere then contact customer service at Rand Mcnally.

Nov 05, 2012 | Rand Mcnally TND 710 GPS Receiver

2 Answers

Tnd powers on but does not go past first screen


Rand McNally has amazingly improved their customer support. Call 800-333-0136. They will try to fix the problem or issue you RMA if your unit is still under warranty.

Feb 05, 2011 | Rand Mcnally TND 500 Car GPS Receiver

1 Answer

How do i take off the message application herems2.exe encounter a serious error and must shut down on TND 500 Rand mcNally


Rand is working on this. A new version may be available soon that addresses this issue.

Thanks,
Mark

Oct 24, 2010 | Rand Mcnally TND 500 Car GPS Receiver

1 Answer

Need truck routes


If you need truck routes by the Rand Mcnally truckers map book, or for gps Pc Miler gps or Rand MCNally truckers gps, these are truck specific and will keep you on the truck route, if you are looking for it for your explorist, then you are out of luck. Sorry

Mar 12, 2010 | Magellan eXplorist 400 GPS Receiver

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