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Ativa HD 1600 parts. where to get a parts diagram and order sheet.

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Ativa might be able to supply both.

Posted on Dec 12, 2016

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My Ativa HD Pro 1600 has a broken plastic tab on the inside right of the wastebasket. Evidently, this is the safety switch. How can I get a replacement basket or work around the switch?


OSHA would never approve... turn dead upside down, look at tab wedge something small in the space then lightly tape it over (painter's tape). If it works, use better tape.

May 29, 2017 | The Office Equipment & Supplies

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My ativa 12 x-cut paper shredder runs for 1/2 sheet then stops. how would you identify problem and fix it


The sheet detector may be malfunctioning. Your shredder may have to be cleaned to restore proper operation. Mine gets clogged periodically and has to have the bin removed so the entire shredder can be turned upside down to perform dental hygiene on the teeth. Paper shreds even get jammed in the spaces between the teeth. Flossing doesn't help!

Mar 07, 2015 | Shredder Office Equipment & Supplies

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I placed less than 12 sheets of paper in the ativa 1250 shredder. it's reading overload. can you help?


The problem seems to be the plastic gears and/or bearing supports. Unless it is in warranty, it's going to cost you more to repair than replace, and even then Ativa's customer service is not the best and neither are their shredders: I suggest you look at http://www.complaintsboard.com/complaints/ativa-paper-shredder-c31646.html?page=2

Jun 29, 2014 | Office Depot Ativa DQ60M Shredder

1 Answer

My Ativa HD Pro 1800 will not power on


First check the power point is still working - plug in another appliance, like a table lamp. If OK check the fuse in the shredder cable plug.

The commonest reason for a shredder stopping is a paper jam, or running the shredder for too long. By 'too long', many shredders will cut-out after 5 minutes continuous working, and the sensor may take 15 minutes to cool down! Read the manual.

It maybe that the shredder cutters are jammed. Unplug from mains, and lift off top and place upside down. Use a small screwdriver and/or long nosed pliers to poke at any compressed paper wrapped around the blades - can take a while.

It may be that the sensors are dirty - use a cotton bud dipped in rubbing alcohol to clean the sensor light(s) and heads
Give a quick spray to cutters with WD40 Replace - turn on - and run in reverse.

May 21, 2014 | Ativa HDM PRO 8000 8-Sheet Micro-Cut...

1 Answer

Jammed shredder


If your Ativa shredder has a bin, you can gain access to the shredding mechanism by removing the bin and turning the shredder upside down. With power disconnected, be prepared to spend considerable time picking out bits and pieces of material. Tweezers and a utility knife are useful tools. Eventually your shredder will be back in working order.

Feb 28, 2014 | Ativa MDM6000 6-Sheet Micro-Cut Shredder

1 Answer

Need wiring diagram for ativa hd pro 1400


I doubt you will find one, unless a maintenance engineer reads this.

Jan 29, 2014 | Office Equipment & Supplies

1 Answer

Ativa shredder manual


I could not find a manual or support on Ativa website but I searched their FAQ. It said that the shredder basket must be fully closed and integrated with the shredder. I had the same problem. I pushed the basket firmly into place and it stopped. I believe this flashing scheme may be telling you that the shredder and basket aren't properly aligned.

Oct 05, 2013 | Office Equipment & Supplies

1 Answer

Our Ativa HD PRO 1600 shredder will not operate because the "jam alert" light is on, however there is nothing in the feeder or the shredding mechanism. I have misplaced my manual and


SOUNDS LIKE THE SENSOR OR SWITCH MAY HAVE TRASH ON IT.
LOCATE THESE ITEMS USUALLY ON LEADING EDGE CLEAN
SENSOR WITH A "Q" TIP AND ALCOHOL. IF THERE IS SWITCH CHECK
TO SEE THAT IT IS NOT JAMMED AND WORKING PROPERLY.

Oct 18, 2011 | Office Depot Ativa DQ60M Shredder

1 Answer

I had paper jam in the Ativa Dq60M shredder but now doesn't work


it might be over heated. Just wait until it cools down and try it again

May 03, 2009 | Office Depot Ativa DQ60M Shredder

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