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I cannot log onto aspire one netbook, an icon of a star shape has appeared on desktop and will not go away.

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Are you using vista?
Have you tried booting into last known good configuration or safe mode by pressing F8 while it boots up? Then you could use the system restore to restore to an earlier date that worked.
I'm not familiar with the star icon, but perhaps this is an indication of malware on your system...If you get logged in, follow these protocols to check your computer by scanning with MBAM and remove any problems it finds...then run windows update and do an AV scan, and only then reboot your system to check for the problem...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jul 20, 2009

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Posted on Jan 02, 2017

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1 Answer

Restore to factory settings


The Acer Aspire One is a netbook, not a laptop.
A netbook is a smaller, scaled-down version of a laptop. It does not have the memory capacity or graphics of a regular laptop.
It also lacks a CD drive, which means you cannot restore the Acer Aspire One with restore discs. Instead, the netbook has a built-in factory restore feature.
You can reset the Acer Aspire One to factory settings just using your keyboard.
Only restore your netbook to factory settings if you cannot fix the problem any other way.
Save any files or folders on your Acer Aspire One with flash drives.
Drag and drop files onto the icon of your flash drive.
Go to "Start" > "Restart" to reboot your netbook.

Hold down "Alt" and "F10" when you see the Acer logo on the screen.
The recovery menu will load.
Hit "Enter" and then "Next" to see your recovery options.
Choose "Factory Restore" to set your netbook back to factory settings.
Follow the instructions on the screen.
Choose your time zone and language when the customization menu appears.
Reboot the netbook when you are prompted.
Restore your saved files from the flash drive.

Jun 13, 2013 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

Reset acer


The Acer Aspire One is a netbook, not a laptop.
A netbook is a smaller, scaled-down version of a laptop. It does not have the memory capacity or graphics of a regular laptop.
It also lacks a CD drive, which means you cannot restore the Acer Aspire One with restore discs. Instead, the netbook has a built-in factory restore feature.
You can reset the Acer Aspire One to factory settings just using your keyboard.
Only restore your netbook to factory settings if you cannot fix the problem any other way.
Save any files or folders on your Acer Aspire One with flash drives.
Drag and drop files onto the icon of your flash drive.
Go to Start > Restart to reboot your netbook.

Hold down Alt and F10 when you see the Acer logo on the screen.
The recovery menu will load.
Hit Enter and then Next to see your recovery options.
Choose Factory Restore to set your netbook back to factory settings.
Follow the instructions on the screen.
Choose your time zone and language when the customization menu appears.
Reboot the netbook when you are prompted.
Restore your saved files from the flash drive.
or
When a vital file becomes corrupted, it might be necessary to restore a computer to its original factory settings.
This process also cleans up the hard drive and removes old programs that can make a computer slow and unresponsive.
But, because restoration wipes away all files you have installed or created, it should be a last-ditch effort in trying to repair a computer.
If you have reached this point with your Acer laptop or desktop, the manufacturer provides a utility to restore the factory settings.

Open the Windows Start menu by clicking on the icon in the lower left corner of your desktop.
Click All Programs, then the Acer folder.

Select Acer eRecovery Management to open the utility.
If a Windows prompt asks for permission to run the program, click Yes.

Click the Restore button in the pane on the left side of the program window.
Click Completely Restore System to Factory Defaults.
Select the Yes option in the dialog box that asks you to confirm the action, and click Start.
Click OK in the second confirmation dialog box to restart the computer.
Click Next in the warning window that appears after the computer reboots.
This confirms that you realize restoring the computer deletes any data stored on your hard drive.

Click Next again in the Restore Destination window, and click OK in the popup that gives you one last warning about deleting your data.
The restoration process will begin.

Click OK when the utility lets you know that the restoration is complete.
The computer will restart, and Windows will finish the recovery process.

http://acer.custhelp.com/app/answers/detail/a_id/12869/kw/factory settings/related/1

May 01, 2013 | Acer Aspire V3-571G-9435 15.6-Inch Laptop

1 Answer

Aspire one needs rebooting no disk


The Acer Aspire One is a netbook, not a laptop. A netbook is a smaller, scaled-down version of a laptop. It does not have the memory capacity or graphics of a regular laptop. It also lacks a CD drive, which means you cannot restore the Acer Aspire One with restore discs. Instead, the netbook has a built-in factory restore feature. You can reset the Acer Aspire One to factory settings just using your keyboard. Only restore your netbook to factory settings if you cannot fix the problem any other way.

Save any files or folders on your Acer Aspire One with flash drives. Drag and drop files onto the icon of your flash drive. Go to "Start" > "Restart" to reboot your netbook. Hold down "Alt" and "F10" when you see the Acer logo on the screen. The recovery menu will load. Hit "Enter" and then "Next" to see your recovery options. Choose "Factory Restore" to set your netbook back to factory settings. Follow the instructions on the screen. Choose your time zone and language when the customization menu appears. Reboot the netbook when you are prompted. Restore your saved files from the flash drive.

Feb 14, 2013 | Acer Aspire One PC Notebook

1 Answer

Acer Aspire 8930G 0xd0000017 recovery error


The Acer Aspire One is a netbook, not a laptop. A netbook is a smaller, scaled-down version of a laptop. It does not have the memory capacity or graphics of a regular laptop. It also lacks a CD drive, which means you cannot restore the Acer Aspire One with restore discs. Instead, the netbook has a built-in factory restore feature. You can reset the Acer Aspire One to factory settings just using your keyboard. Only restore your netbook to factory settings if you cannot fix the problem any other way.

Save any files or folders on your Acer Aspire One with flash drives. Drag and drop files onto the icon of your flash drive. Go to "Start" > "Restart" to reboot your netbook. Hold down "Alt" and "F10" when you see the Acer logo on the screen. The recovery menu will load. Hit "Enter" and then "Next" to see your recovery options. Choose "Factory Restore" to set your netbook back to factory settings. Follow the instructions on the screen. Choose your time zone and language when the customization menu appears. Reboot the netbook when you are prompted. Restore your saved files from the flash drive.

Jan 30, 2013 | Computers & Internet

1 Answer

I dont know how to restore my acer with linux back to factory settings


The Acer Aspire One is a netbook, not a laptop. A netbook is a smaller, scaled-down version of a laptop. It does not have the memory capacity or graphics of a regular laptop. It also lacks a CD drive, which means you cannot restore the Acer Aspire One with restore discs. Instead, the netbook has a built-in factory restore feature. You can reset the Acer Aspire One to factory settings just using your keyboard. Only restore your netbook to factory settings if you cannot fix the problem any other way.

Save any files or folders on your Acer Aspire One with flash drives. Drag and drop files onto the icon of your flash drive. Go to "Start" > "Restart" to reboot your netbook. Hold down "Alt" and "F10" when you see the Acer logo on the screen. The recovery menu will load. Hit "Enter" and then "Next" to see your recovery options. Choose "Factory Restore" to set your netbook back to factory settings. Follow the instructions on the screen. Choose your time zone and language when the customization menu appears. Reboot the netbook when you are prompted. Restore your saved files from the flash drive.

Jan 20, 2013 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

How to reset acer aspire laptop


Save any files or folders on your Acer Aspire One with flash drives. Drag and drop files onto the icon of your flash drive.

Go to "Start" > "Restart" to reboot your netbook.

Hold down "Alt" and "F10" when you see the Acer logo on the screen. The recovery menu will load.

Hit "Enter" and then "Next" to see your recovery options. Choose "Factory Restore" to set your netbook back to factory settings. Follow the instructions on the screen.

Choose your time zone and language when the customization menu appears. Reboot the netbook when you are prompted.

Restore your saved files from the flash drive.

hope this helps

Sep 30, 2012 | Intel Desktop Board D845EPI Motherboard

1 Answer

After login desktop doesn't appear im using


Hello,

It seems you have a virus, where you only see the mouse pointer and no desktop icons nor start bar ?
Please update anti-virus database then run virus scan.

If you are sure you do NOT have a virus, try to do a system restore to a point when you know the laptop was working with desktop available.

For Windows Vista/7, press on start then type in SYSTEM RESTORE, double-click on the icon that comes up, choose "Restore previous point".

Jun 01, 2010 | Acer Aspire™ T180 PC Desktop

1 Answer

No internet access on my Acer Aspire


Hi,

Sorry don't have the solution to this problem but the same thing happened to me around the same date with my Acer netbook.

Good Luck

May 27, 2010 | Acer Aspire One PC Notebook

2 Answers

Starts up but icons don't appear only wallpaper


Right Click on the desktop/wallpaper>Tap your mouse to "Arrange Icons By" > Click Show Desktop Icons

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Jan 27, 2010 | Acer Aspire One Netbook 8.9" Notebook

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