Question about HP Pavilion dv9700t Notebook PC

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My HP Pavillion dv9000z eon't boot after the screen went blank.

My laptop had been on for a long while, and then while trying to close a window the screen went blank with perhaps a faint sound - it happened fast. this has happened before and i usually turn the laptop power off and then on again. i tried a 30 second "cold freeze" which sometimes works. i'm not very knowledgeable about computers. this time i could hear no sound of the system "trying" to boot, which i usually can.

the light where the power cord is plugged into the laptop is on. the light where the yellow cord goes to the internet connection is off - this never happened before. when i press the power button on, the lights on the display above the keys on the keyboard, and the light on the mouse pad momentarily turn on and then off.

Please help!

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  • sailoat Jul 21, 2009

    thank you for your suggestion. i followed your advice but it didn't work. i noticed some white powdery stuff at a vent next to the battery and brushed off as much as i could.

  • sailoat Jul 23, 2009

    I found out that there was a manufacturer's defect and that it would be taken care of by them! Thanks for your advice.

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Hi,


At the bottom of the laptop, find and open the placing of RAM. Unplug each RAM from its bank, clean each RAM and also its bank, Plug them again in different bank. Lock your placing, now check.



Just remember to take your time and don't get nervous working on the computer. Please report back to the thread with the results of your work.


Regards;
Hassan

Posted on Jul 22, 2009

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Ttry disconnecting the power. Remove the battery for a couple of minutes and then try again.

Posted on Jul 20, 2009

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