Question about Kenmore Microwave Ovens

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The turntable does not work on my Kenmore Microwave model 36362709200. It smells like it is getting hot and will not rotate when the microwave is running. Is the turntable motor replaceable?

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The motor probably is replaceable from underneath.

Posted on Dec 12, 2016

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The turntable on my kenmore microwave model number 790.4784 has stopped turning. It is a combined unit with the oven so to replace it means replacing both the microwave and the oven. Is there an eas


Cynthia. Look at this diagram http://www.searspartsdirect.com/Kenmore-Wall-oven-Parts/Model-79047842400/0582/0125400/P0508004/00002.html

The odds are that microwave is going to be a little complicated to fix that problem. You have to pull the microwave out and take it completely apart if you want to change anything. This is a high level job that requires security torx bits. I wouldn't really recommend trying to fix this one yourself because it's a really hard job. If you're gonna take the time out to do this job you're gonna have to uninstall it out of the cabinet and disassemble the entire cabinet off the microwave. I would recommend ordering the door switches, main board and turntable motor and replace them all if you're going through that effort.

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Kenmore microwave combination microwave turntable makes a loud sound like a bearing is going out. Can I fix it myself?


Is this an over-the-range (OTR) microwave oven? If so, it is easy to change that turntable motor. First unplug the microwave. Then remove the 6 to 8 screws that hold the bottom panel in place. It will tilt down, with the back being held by the wall bracket. Now you can easily get to the turntable motor. Remove the wires to it, and remove the 1 or 2 screws that hold it in place, and you can easily remove it. Before you can install the new motor, remove the glass try, and rotate the coupler so it lines up with the "D" shape of the shaft, push the motor up in place and replace the screws, then the wires to it, and finally re-fasten the bottom panel of the microwave.

Jan 12, 2015 | Kenmore Microwave Ovens

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The turntable on our Ewave KOT 170SW Microwave oven has quit rotating. Other than that the oven works fine. Any troubleshooting tips? If the turntable needs to be replaced, how big a job is it? I'm not...


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I have a Kenmore microwave model 721.61820100 and the turntable wheels just broke. Which part do I need to replace it. The glass part is not broken, just the wheels on which it rotates on.


The part you need is the turntable support. Sears shows the part on their parts site, and here's another source that I use. The support just slides onto the motor shaft through the hole in the bottom of the oven.

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Model # OGB81201 approx 1 month old. Microwave does not work turntable does not rotate, Convection and grilling apprear to work and turntable rotates when using these features. When i push the quick...


Approximately 1 month old? Should still be under warranty. Before doing anything else, contact the store where you purchased the oven and see if they'll exchange it as defective. If not, they may take the unit in for service there. Failing that, check your owner's manual to see what to do for service.

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1 Answer

Turntable on Kenmore Elite will not turn?


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

If you don't have your owner's manual, you can just enter your full model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

On the resulting page, look to the right for the blue "View manuals" button. Click there.

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That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

Many times, the owner's manual will have the installation instructions inside.

If yours is not listed there for free, you would have to order it through the
Sears parts site.

That's where you could also order any needed parts and find handy exploded parts views.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answe

Jan 04, 2009 | Kenmore 63792 Microwave Oven

1 Answer

My Kenmore Elite Microwave model # 721-66469500 turn table stoppe


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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2 Answers

Grinding noise from turning platter mechanism - Kenmore #63252


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find exploded views and order parts by entering your model number here at the Sears parts site.

A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 23, 2008 | Kenmore 63252 Microwave Oven

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