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Error code 5c00

I changed my ink cartridges in my Pixma MX700 and there is an error on my LCD screen 5c00 error code.

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I have thye MP620 printer and continue to get the 5C00 error after unplugging and turning back on. I have download the updated driver now and the problem is still there.. Help!


Error 5C00 on Canon Printers is waste pad ink full indicator. Meaning the error wont be solved until you replace your inkpad. But theres a solution that can resolve this problem.

Unplug your printer first.
Then move your ink cartridge to the far left side slowly, don't force it.
At the right side, where the cartridge usually resides, you will see the ink pad (full of ink of course)
Get a cotton ball or a micro fiber cloth and gently press down on the fiber, extracting the ink build up.
After that start printer that should take care of the problem.


Good day.

Jun 19, 2011 | Canon PIXMA MP620 All-In-One InkJet...

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What does error code 5c00 in a canon mx700 printer mean?


Hi, 5C00 is a purge unit error, the purge is the cleaning unit on the right where the print head parks when shut off. If paper or something is caught in there you get an error, also ink build-up can stop it as well, a damp Q-tip will clean some of the ink away, if it doesn't help you need a new purge assembly.


Hope it helps.

Thanks for using fixya..........

Nov 21, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Error code 6A80, won't print after changing ink cartridge. printhead is all the way to left. Tried moving it manually and turning off and unplugging printer.


@font-face { font-family: "Times New Roman"; }@font-face { font-family: "Verdana"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 14pt; font-family: Verdana; }table.MsoNormalTable { font-size: 10pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }

Issue: ERROR LCD: Error Code 6A80


Solution #1: Press ON/OFF switch to reset the multifunction device


Reset the device when it is not functioning properly.

If the device is not functioning properly or to clear memory, reset it.


1. On the operator panel, press and hold the button for one second. (The display will go blank.)


Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.


2. Wait approximately ten seconds and then press the button again.


3. Wait until the device has completed its cycling process before submitting another job request.



Issue: ERROR LCD: Error Code 6A80

Solution #2: Removing paper jams MX700


See very detailed description at this link:


http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx700#ServiceAndSupport

Jun 30, 2010 | Canon PIXMA MX700 All-In-One InkJet...

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Ive got a pixma mx700 printer and im getting the 5c00 error how do i get rid of this


Error code 5C00 refers to possible paper jam or product needs reset or service.

It is possible that a previous paper jam has left a piece of paper inside the machine. If you cannot see any paper jammed at either input area, open the rear cover and look in there. Otherwise, you can try to reset the product:

Reset the printer:

1. Turn the printer off with the Power button

2. Disconnect the data cable from the printer

3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. Attach data cable.

4. Turn the printer back on

If all of these suggestions fail, your MX700 may require repair service.

Dec 28, 2009 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Error code 5000 or error code 5c00


make sure the ink is not empty. try removing the cartridge then just put it back in. what is the exact error in the lcd?

Jun 05, 2008 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

Error Message 5C00


4 times is usually Automatic print head alignment
Set a sheet of plain paper (A4 or letter) in the ASF.and adjust.

Jan 14, 2008 | Canon PIXMA iP8500 InkJet Photo Printer

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