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We have Savin 4035sp printer in our office that is printing properly except that the top of each page is faded. Is there something I can wipe off/clean to remedy this?

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Seems like the laser unit needs cleaning. It is located in the area where the toner and drum. Remove drum and toner and shine some light to the ceiling of that area. You will see a glass line. Wipe it with avdamp cloth. Reinsert drum and toner and print something to see the difference. Hopefully that's all it is. Also may be a problem with fuser. If first solution didn't help, wipe over a printed page with bare hand. If your hand gets toner on it, fuser is not baking properly

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The bottom left portion of the display gave the error message:
Waste Toner Bottle 1 Almost Full. Please call service.


They were still able to print, however this message would not go away.


To Fix:


Power down the printer using the normal shutdown method.


Open the top front door.

Remove the cover directly below the 4 toner cartridges.



8_30_2012_7_28_27_pm.jpg

The removable cover below the toner cartridges is actually the Waste Toner Bottle.


Bring this to the dumpster.



There is a round, clear-plastic tab on the underside of the "bottle". Remove this.


8_30_2012_7_29_09_pm.jpg


Shake the bottle around over the dumpster. Continue until all the toner has been removed.


Push the clear plastic tab back in place. Wipe off all toner residue before putting it back into the printer.


Put the waste toner bottle back into place. Power on the Savin. Confirm the message no longer appears and that users are able to print.

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Faint area down left side of page


When you say "Cleaned the lens" I presume you mean the four LED print heads. Use a spirit to clean them with if the toner dust is hard to remove. I usually just use a finger and wipe the entire length. Make sure there is no foreign item laying on the drum top where the black plastic film is as the led head may not seat properly on it. Clean all the silver high voltage springs down the left side of the printer. They make contact with the drums. If you still have a problem then try printing solid colour blocks ie Yellow, Magenta ,Cyan and Black . This will identify which colour is giving the problem . Change that drum and all should be well.

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What you have to do is go to file| print| then click pages _ to_ and type pages 1 to 1 then print, then place the printed pice of paper back in the printer tray. then type print pages 2 to 2
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Hi MaCaTa2,

It can be frustrating when things aren't going smoothly.
Sounds like you're wasting a lot of dye film and cards too!

What program are you printing the badges from?
You have a very 'paper' size with this type of printer.
If you select 'Magicard Printer Series' as the printer, you will then see a special paper size called 'CR80 Edge To Edge'. This is basically the size of a credit card. (2 1/8 x 3 3/8" (54 x 85.6mm). Check your font sizes are not too big. Any text printed on the back of the card is on page 2 of 2 (on the Tango model, a Rio would feed a second card).
Experiment with an application like MS Word, where you can clearly see the 'pages'.
Create a new word document, straight away go to 'File, Print', select 'Magicard Printer Series' from the printers list, then 'Close' (not 'Print'). Next, go to 'File', 'Page Setup', for the paper size choose 'CR80 Edge to Edge', set all the margins to '0' (this is a 'full bleed' printer.
You will now see a credit card size page to work on. If you fill this page (or insert a page break), you continue onto page 2 (the card back - only available on Tango).

I hope this helps.

Regards,

MC.

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