This error message means the machine has a mechanical problem -OR- a foreign obstacle, such as a clip or ripped paper, is in the machine.
Close the document support and the document tray. Open the top cover and remove any foreign obstacles from inside the machine. If the error message continues, please follow the steps below before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power source for several minutes (which will erase all faxes), and then reconnect it.
Check whether the machine has faxes in the memory
1. Press Menu/Set, 9, 0, 1.
2. If the machine has no faxes, disconnect the machine from the power source for several minutes, and then reconnect it.
If faxes are present, you can transfer them to another fax machine. Go to Step 3.
3. Enter the fax number to which faxes will be forwarded.
4. Press Black Start.
5. After the faxes are transferred, disconnect the machine from the power source for several minutes, and then reconnect it. You can transfer the Fax Journal report to another fax machine by pressing Menu/Set, 9, 0, 2 in Step1.
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