Question about Sony Televison & Video
Hello Rick Waldeck,
Short of actually reading the OWNERS MANUAL
which I did look through... (page 20)..
All the references in there FLAT OUT tell
you to use your remote (why wouldn't you?).
There are a TON of FEATURES you cant get to
without a PROPER REMOTE.
I found NOTHING ELSE.
SONY SUPPORT would be your next logical
place to go... (see below) 1-800-822-SONY (7669)
Sony eSupport KDL 52V5100 Support
Posted on Dec 12, 2016
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: I have a sony bravia
The manual will give you step-by-step help in getting the correct video mode for HD signals
If you dont have a manual , check the Sony Consumer website and download one
Posted on Oct 12, 2010
SOURCE: Sony KDL-52V5100, HDMI 1 shows
I had this tv for almost a year, and I experienced this exact same problem about 3 or 4 times. The only thing you can do is turn the tv off and unplug it for a couple minutes. When you plug it back in it will work. This issue along with the intermittent sound issue on HDMI fed sources drove me crazy until I exchanged my tv for a KDL-52EX700. So glad to be done dealing with Sony customer support...because they're TERRIBLE. I had to email a VP at sony to get any results. The picture is beautiful on the V5100 for a lcd, but it's not worth dealing with the other issues...it's a flawed model. Hopefully your tv is still under warranty...you will have to call Sony and tell them your problem. They'll send a tech to come out, and he'll probably change out the motherboard..it won't fix anything. Then they'll probably send a tech out again to do the same thing when you keep calling...eventually they'll offer you an exchange. That's how it went for me...it was a 7 month nightmare.
Posted on Nov 24, 2010
SOURCE: Kdl 52v5100 gets dark
Try whether you have the same problem when using a DVD player. Go to settings of menu, select picture settings, try adjusting the backlight level/brightness/contrast/sharpness/color etc. to your liking. Check whether you get the same problem if you use the same input on another TV.
Posted on Aug 06, 2012
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