Question about Office Equipment & Supplies
Print smaller batch and after appx 20-25 total same feed happens. Liquor POS 188.8.131.520 using built in template editor to edit label. need to set roll media. Any help appreciated.
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Posted on Jan 02, 2017
can you give more info? it sounds like you driver is set to thermal transfer mode but you have a direct thermal printer (LP not TLP)
Posted on Nov 09, 2007
It sounds like they may need to set their "Q" values for the labels they are using. If that isn't it, we may need more info - are they using Zebra brand or custom labels?
To start with, I would ask them to try adding these "Q" value commands: q456 Q152,24
If that doesn't work, then maybe they can provide the other info mentioned above so we can understand the problem better.
Posted on Jan 05, 2009
Could be down to tension on the ribbon roller/spool. Check to see if you have pulled out the end part of the spool (black bit) that should ensure there is back tension on the ribbon.
Posted on Apr 11, 2009
If you are using a ribbon remove it and perform a calibration, hold down feed key for 2 seconds as you power on, release key and wait for it to complete its calibration, when it has stopped shifting labels (wait for 10 secs to be sure) HIT THE FEED KEY to exit dump mode. If it has successfully calibrated it will feed a label each time you hit feed key. Re-install ribbon, make sure ribbon is pushed formly onto drive sprockets and then re-run the calibration..
If this does not fix problem. download firmware to latest version. This will automatically reset printer to factory default condition.
Posted on Nov 20, 2009
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