Question about Home Security
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Posted on Jan 02, 2017
They should be able to help. I would try calling first, to avoid paying the $12 to retrieve the combo, but with the serial number of the safe, they SHOULD be able to help you over the tele.
Posted on Feb 08, 2008
SOURCE: Sentry Model 1610 Won't Open
I have a different model but I had the same problem. Called customer service and they had me push up on the handle and enter the code. That didn't work but then they had me tap the safe with a rubber mallet 5 times above the panel and 5 times to the right of the panel. That worked for me. Hope one of those works.
Posted on Jan 22, 2009
If you know the combination:
1) Turn the dial to the left a few complete rounds, then stop on 1st number.
2) Turning the dial to the right, pass up the 2nd number once, then stop on it on the next round.
3) Turn the dial to the left directly to the 3rd number then stop.
The handle should open now.
Posted on Mar 18, 2009
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