Question about Tablets & eReaders
They are case sensitive, so make sure Caps lock is off. Apple capitalises first character in a line, so make sure it is not if the first letter of your password is lower case.
If it is the screen lock, then the only way to fix that is a Factory Reset which scrubs it clean.
Or if it is the Apple ID password, see the link below.
reset password for apple id Google Search
Posted on Dec 12, 2016
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Posted on Jan 02, 2017
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