Question about Amazon Tablets & eReaders

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I am being billed for a kindle which I do not have.This has been a on going question with Amazon for last 2 years they keep trying to tell me I do when I do not

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  • 20,941 Answers

Well someone somewhere has a Kindle with your credit card details linked to it, and presumably your Kindle account details.

Did you previously own a Kindle and sold it with out doing a factory reset on it?

Speak to them on the phone or ask them via email to phone you. If that doesn't work, I would ask a lawyer to write a cease and desist letter and mail it to them.

Posted on Dec 12, 2016

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Fixya can not help you with this you can only take it up with them..

Posted on Dec 12, 2016

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I did everything I could to register my kindle but it wont let me through it keep telling me unable to connect every time I try it so can u help me please


Open your Internet Browser and click Settings, (the cog), click Internet Options, click Clear Temporary Internet Files, including Cookies. Then go to here and try again.


Amazon ca Help Register Your Kindle

Nov 16, 2016 | Amazon Kindle

1 Answer

Kindle fire 4 years old,,I need to update it . could you tell me what I need to do


I need to update it Cindy, Normally you just go to the kindle store and down load your updates for specified model. Attached links will explain how to update your Kindle and what update you may need.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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1 Answer

Tricky twenty-two did not download to my kindle


Amazon Kindle has the best help section of any company.

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Mar 27, 2016 | Tablets & eReaders

2 Answers

How can I tell which Kindle I have?


Press Home button to go to Main Menu.

then press Menu button, go to Settings>go to the 2nd page, and check the serial number.

Kindle 2: B002, B003
Kindle DX: B004, B005, B009
Kindle 4: B00E, B023, 9023
Kindle 5: B012
Kindle Keyboard: B006, B008, B00A
Kindle Paperwhite (2012): B024, B01B, B01C, B01D, B01F
Kindle Paperwhite (2013): B0D4 or 90D4
Kindle Touch: B00F, B010, B011
Kindle Fire (2011): D01E
Kindle Fire (2012): D026
Kindle Fire HD 7(2012): D025 and D059
Kindle Fire HD 7(2013): 00D3 and 00D2
Kindle Fire HD 8.9: B0C9, B0CA, B0CB, and B0CC
Kindle Fire HDX 7: D0FB, 00FB, 00FC, 0072, 00FD, 00FE, 0073, 006C, 006D, 006E
Kindle Fire HDX 8.9: 0018, 0057, 005E, 00F3, 0019, 0058, 007D, 007E, 007F

Sep 10, 2015 | Amazon Kindle 2

3 Answers

I have the most basic Kindle, I just purchased the book Ravensbruck and it's not down loading to my Kindle, what can I do?


Be sure your router is on and working properly. Go to Amazon and check that you've been billed for this book. If it is still not loading contact Amazon. Good luck.

Apr 10, 2015 | Amazon Kindle 1

1 Answer

I never received my latest kindle order, "Bill Warrington's Last Chance."


Contact Amazon via their website. They can help you solve the problem.

Sep 16, 2010 | Amazon Kindle Wireless Reading Device

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