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DC07 has two filters, a washable pre-motor filter, and a post-motor filter that doesn't need any maintenance. Both filters are engineered to last the lifetime of the machine in normal use, and shouldn't need replacing.
We wouldn't expect a filter to be missing from the machine unless it's previously been removed and not replaced. The washable pre-filter is shown in the video below - it has a yellow plastic outer section, and a blue sponge inner section:
If you're concerned that either of the filters is missing or damaged, you can order a replacement by calling us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
If you have the machine in front of you, with the front of the machine facing you, then the filter is located on the bottom right hand side (just a little lower than the bottom of the clear cylinder). If you look closely you'll see a little embossed picture of a filter on the plastic. You'll see a button with an arrow on it. Press the button and the whole section simply slides out in an upward motion.
To remove the filter, remove the whole of the inside of that section. It can get rather difficult to remove due to gritty dirt build up, but it will eventually come out if you grab the yellow 'spokes' and jiggle the filter clockwise and anticlockwise whilst pulling at the same time. When you get this part out you can remove the sponge filter. Both the sponge filter and the filter holder can be washed by hand. Although they recommend just cold water to rinse it through, mine is usually too dirty for just that and I use lukewarm water and a bit of washing up liquid.
Make sure it's fully dry before you put it back in (let it dry naturally, not on a radiator). HTH.
I am sorry to hear that your DC16 handheld seems to have a short runtime.
This issue is generally the result of the filters needing to be washed or not being seated properly in the machine. If the machine is being used regularly, the filters should be washed monthly otherwise it will impact the performance of the machine.
To inspect the filters follow the steps below:
Remove the canister and separate the nozzle from the main body of the machine by pressing the silver button on the top of the machine.
Remove the pre-filter.
There are two portions to the washable pre-filter a blue sponge and a white scrim that has blue plastic.
In the lower right hand corner of the blue plastic is a small silver disc. Opposite of the small silver disc is a hole that should slip onto a molded plastic post in the main body of the machine.
While holding the handle of the machine in your right hand locate and lift up on the small "lip" on the left-hand side of the main body where the vents are.
The rectangular blue sponge is your post motor filter.
These filters should be washed once a month in cold water (no soap) and left to dry at room temperature for 24 hours or more.
If any gray is visible on any part of the filters they need to be washed.
When replacing the pre-filter into the machine it is important that the blue sponge face away from the motor and the small silver disc on the white portion be positioned in the lower corner of the main body.
If the steps above do not fully resolve the problem, please call us directly at 0800 298 0298 (UK) or 1-866-693-9766 (US).
Thank you for your inquiry. After passing through the washable HEPA filter, air exits the DC25 Animal through the vented filter cover located on the ball of your machine. This is a normal function of your vacuum.
However, if you have additional questions or concerns about your DC25, please contact us at 1-866-693-9766 (US) or 0800 298 0298 (UK).
2 the motor filter which is washable and the lifetime hepa filter that you bnever have to change.
Here are a few links to Dyson for you. if you remove the bin and cyclone top assembly (as if you were going to empty it) you should see on the body of the machine a small tab on the top of the body in between the 2 wheels. Simply lift this tab and you should find the filter. It will be a two part filter with a blue sponge and yellow casing.
For full details visit www.dyson.co.uk/support. Select Using your Dyson, or How to wash my filter from the home page, pick your Dyson vacuum cleaner and you will be able to view a step by step guide on how to find the filter and how to wash it.
There is also a post filter which is locate underneath a disc which is under the clear bin, however this filter should never need to be replaced as it should last the lifetime of the machine and it does not need to be cleaned.
I hope that this information is useful to you. If it is a vote with the thumbs up is greatly appreciated.
Your vacuum is overheating - that's why it cuts out. You need to check everywhere possible for blockages and also make sure the washable filter is clean and dry. If the machine has been run without the washable filter in place, then the exhaust filter will be clogged and will have to be changed too.
You might want to check three things. First, is the washable filter under the dust bin clean. Take off the dust bin, open the filter cover and check the washable filter. Wash it while you are at it, let it dry 12 hours. Next, make sure the gasket that seals the flip open door to the center of the dust bin is on correctly. Owner's manual shows the correct way and you want to be sure the ribs on the gasket are seated in the grooves on the center tube in the dust bin (this will also cause your washable filter to clog really badly if not on correctly. Third, your cyclone could be plugged with hair or something. This will happen if you pick up something wet, or damp or clean up lots of pet hair.
Here's a good site on how to take your cyclone apart and clean it. http://www.exonotes.com/content/node/4
The filter for your Electrolux 2100 is located on the rear top of the machine. It is covered by a plastic grill. You simply place your finger in the rear of the plastic grill, push the tab in slightly and lift the grill up to expose the filter. The filter is approximately 4" by 6". It is NOT washable. Most Vac Shops sell replacement filters in addition to them being available at the local Electrolux distributor.
ALTHOUGH MOST FILTERS SAY WASHABLE THEY DO STILL NEED TO BE REPLACE AS WASHING THEM SHRINKS THE FILTER AND EVENTUALLY CLOSES THE AIRWAYS. WHICH ALSO IF NOT REPLACE WILL OVER HEAT MOTOR IN MACHINE AND CAUSE MOTOR FAILURE.
There is a filter on top of the motor as well. You will need to remove the plastic cover on top of the motor with a small screwdriver or other flat blade. On the front, you push in the clip and pull up ont he cover. On each side of the cover there is another clip - to pop those you put your flat blade into the angled tab and slide it around to the clip until it pops. Gently or you'll break the tab. Once the cover is off there is a purple tab in the center pull up and you will pull the HEPA motor filter out - similar in shape and size to the side, washable, filters. Clean or replace that.