Question about Shark Vacuums
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Posted on Jan 02, 2017
SOURCE: shark steam mop model 3101
Here is the webite to purchase the carpet attachment for your steam mop.
Before you buy the carpet attachment, you might want to read this review. I found it very helpful because I couldn't find much on how it works on your carpet or any reviews on the attachment. Her comments were all positive.
here is the link:
Posted on Sep 17, 2008
Problem: mineral dleposits. Just fixed mine.... DO THIS OUTDOORS. Add 1/2 c CLR to the tank, let sit for an hour, turn on, allow to heat and pump. May have to refill with CLR and repeat. Be persistent, and eventually you'll blow out a wad of dissovled minerals followed, happily, by billows of steam. Again, do this outdoors and keep the mop pointed away from people, plants and things. (I aimed mine into a cardboard box.) Follow up with a couple of tanks of water and pump until empty to clean out any residual CLR and loosened deposits. (I continued to get some black precipitate through the first water cleaning.) I will add that I began this process first with white vinegar, then with Lime Away..no luck put perhaps I was not sufficiently persistent. Or perhaps it was the sequence of attempts. (Also, do not take off the mop head...the part to which you attach the pads...it's tough to get off, does not allow access to parts that need cleaning (thought it would, not not so), and practically impossible to get back on.)
Alternatively, call Shark...they'll offer to repair for $18 plus $10+/- shipping, or may offer you a new one at "preferred customer" rate of $39.95 plus shipping. Good luck, and please remember to try the CLR outside.
Posted on Feb 06, 2009
SOURCE: shark steam mop
I had the same prob and found this site off google looking for the solution.
I went back to my shark and took out all the screws, some don't feel like they were coming out but it came apart. Take a pair of pliers and release the spring clip holding the hose to the heat nozzle. Then pull off the hose. Then take a paper clip, unkink it so it's sort of straight with a curve to go into the hole . Shove it in and out to clean out the hole. I got my fingers blasted with residual steam so you should let it cool first. But I think the steam bursting out helped clean out the hole. Don't throw it away till after you try that..It worked great after that. All the best, Satch
Posted on Jun 30, 2009
SOURCE: Shark steam mop won't steam
I have had my steam mop for about 2 yrs and absolutely love it. I have not experienced any difficulty with it until I recently noticed it would heat up but not steam.
I contacted Shark's Consumer Products services at 1-800-798-7398 and the person on the other end was very helpful. After giving me a few pointers, we discovered that my mop needs repairs.
They have a one year warranty, which my mop is past, so I will need to mail it in to them with a check for $9.95 for return shipping and a check for $17.95 for repairs. They will replace it if they are not able to repair it for no further costs.
I highly recommend giving them a call. There is also a live chat available on their website that can point you to the service or person you need to speak with.
Posted on Aug 06, 2010
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