Question about Sharp Televison & Video
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Posted on Jan 02, 2017
I called Sharp and told them about our problem. At first they denied even knowing about this kind of problem but after some back and forth, they finally gave me a case number and told me to call back on Monday (this was on a Saturday). I did that and at first they didn't want to admit anything there either but again, after some back and forth, they agreed to have the set fixed by a local company (under contract with them I suppose). When the people called to tell us when they were coming we told them that they had told us that they would be there a few days later and the service people said 'yeah, but we got the part in sooner'. So what does that tell you? They do KNOW about this problem - it's just getting them to admit it. The service guy brought some new boards out but they didn't fit so they had to take the set in while they ordered new boards. That took almost 2 weeks but we've got it back now and haven't had any more problems with it. Our set was over 2 years old but I didn't know it at the time - I thought it was just over 1 year old. But we did give them the model and serial number and am happy with the way things turned out. We live in Texas so I don't know how anybody else's problems were handled.
Posted on Feb 17, 2009
Unfortunately the panel is cracked internally can't can't be repaired the whole panel has to be replaced. most times the panel will cost as much as you paid for the set. My son cracked ours when it was only 3 weeks old it doesn't take much force to ruin one.
Posted on Apr 26, 2009
In most cases, you can reset the TV by leaving it unplugged for 30mins.
If this doesn't work, I believe the circuit board that supplies power to the screen maybe bad. They call this board a backlight inverter board. It would most likely cost more to repair than replace the TV .
Posted on May 27, 2009
SOURCE: Sharp lc-32sh12u...no picture
It can be either the LCD panel driver board, or the worst case is bad LCD panel.
Posted on Nov 19, 2009
Testimonial: "Thanks for the response. I found a PWB board, a Power board and an AV board. Would one of these fix the problem?"
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