Question about Dyson DC35 Handheld Vacuum

Open Question

Dc35 just quit, green light on max button flashing once when trigger is pulled, no green light on top of motor- all this with battery partially inserted, nothing with battery all the way in??

Posted by on

2 Suggested Answers

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: won't charge. Red light come on for about

    Hi Peter,

    I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if the filter may not be correctly fitted - please follow the steps shown in our online support guide to resolve this:

    http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

    If you're still having issues after trying this, it's probably best if you get in touch with us directly, so one of our Helpline experts can run through some troubleshooting over the phone. You can call free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Nov 01, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: We push the trigger, and the light comes on but no suction/ motor not working

      Hi there,

      I'm sorry to hear you're having difficulties with your DC35. From what you've described, it sounds there may be a fault with one of the components of your machine. If you give our Helpline a call, we should be able to help - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call so we can run through some troubleshooting over the phone with you.

      We'll look forward to helping you resolve this issue.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Posted on Mar 15, 2012

      Add Your Answer

      Uploading: 0%

      my-video-file.mp4

      Complete. Click "Add" to insert your video. Add

      ×

      Loading...
      Loading...

      Related Questions:

      1 Answer

      Why does a dysentery dc35 stop when it is in the max mode


      The DC35 uses a lithium ion battery and the charge will run out very quickly in max mode.

      Mar 02, 2017 | Vacuums

      1 Answer

      DC35 vac keeps cutting out when I pull the trigger go for a minute and quits?


      Hello, this is Ava with Think Crucial.

      There are a number of reasons why your Dyson cleaner is pulsating off and on. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

      You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

      https://www.thinkcrucial.com/search?type=product&q=dc35

      I hope this was helpful.

      Ava B.
      Think Crucial Customer Care
      http://www.thinkcrucial.com/

      Dec 05, 2016 | Dyson DC35 Handheld Vacuum

      2 Answers

      Dyson DC35 doesn't work. when I press power button, only green blinking light is showen.


      Hi there, it's Jack at Dyson.

      I'm sorry to hear your DC35 is currently displaying a slow flashing light when you pull the trigger. In order to determine what's causing the issue, our experts would need to talk you through some simple diagnostic checks when you have your machine easily to hand.

      When it's convenient for you, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we'll also be able to confirm whether this is covered under your Dyson warranty.

      We'll look forward to speaking with you.

      Jul 21, 2015 | Dyson DC35 Handheld Vacuum

      1 Answer

      When I press the trigger the green light comes on but motor does not


      Hi Peter, it's Jack at Dyson.

      From what you're describing, it does sound as if your DC35 needs to be recharged. When the machine is charging, the LED on the charger will illuminate, but the LED on the machine itself will not. When the LED on the charger goes out, the machine is fully charged - this will take 3.5 hours from depleted.

      Please try connecting your DC35 to the charger cord and allowing it at least 3.5 hours to charge until the LED on the charger goes out, then test your machine. If it's still not running at this point, we will need to talk you through some simple diagnostic checks when you have your machine to hand. This will help determine whether there's an issue with the main body, battery or the charger itself.

      You can reach our experts by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Feb 09, 2015 | Dyson DC35 Digitial Slim Animal Cordless...

      1 Answer

      When I press the trigger the green light comes on but motor does not


      Hi Perry, it's Jack at Dyson.

      If the green light comes on when your DC35's trigger is pulled, but the machine does not run, this would usually signal that the battery has no charge.

      The battery should recharge fully from depleted in 3.5 hours. However if your machine has been connected to the charger for at least this long and still won't run, it could mean there's an issue with either the charger or the battery.

      We're happy to talk you through some simple diagnostic checks when you have your machine to hand, to help determine which part is at fault. At your earliest opportunity, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Jan 26, 2015 | Dyson DC35 Handheld Vacuum

      1 Answer

      Wont run green light flashstrigger problems


      Hi there, it's Jack at Dyson.

      If your DC35 won't run and displays a flashing green light, our online Support guide should help you diagnose the issue: http://www.dyson.co.uk/support/dc35/dc35-multi-floor/my-machine-is-not-working/my-machine-displays-an-led-light

      If you find you need some further help after giving this a try, you can reach our experts directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can confirm if this is covered under our free 2-year parts and labour guarantee.

      Sep 03, 2014 | Dyson DC35 Handheld Vacuum

      2 Answers

      Dyson will not start


      If the power cells are operational and it will not start; then either the motor is dysfunctional or something is jammed in the intake module. A conduction test with instrumentation can indicate if the motor is the problem, the power cells are not fully charged, or you have a short circuit. Check Fuses.

      Feb 26, 2014 | Dyson DC44 Animal Digital Slim Cordless...

      2 Answers

      Dyson dc35 max button gets stuck


      I found my MAX button had a crack in it, which was causing it to grab on the sides of the button hole, I tried various methods to free the button, but in the end I resorted to ripping the button cap off. Below the button cap is the max/normal switch itself. It now functions as it should, but is missing the MAX button cap, not really an issue for me, though if I could find a new MAX button somewhere I'd put it on, it looks like it should push straight on.

      Jan 29, 2013 | Dyson DC35 Handheld Vacuum

      1 Answer

      We push the trigger, and the light comes on but no suction/ motor not working


      Hi there,

      I'm sorry to hear you're having difficulties with your DC35. From what you've described, it sounds there may be a fault with one of the components of your machine. If you give our Helpline a call, we should be able to help - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call so we can run through some troubleshooting over the phone with you.

      We'll look forward to helping you resolve this issue.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Mar 14, 2012 | Dyson DC35 Handheld Vacuum

      Not finding what you are looking for?
      Dyson DC35 Handheld Vacuum Logo

      Related Topics:

      117 people viewed this question

      Ask a Question

      Usually answered in minutes!

      Top Dyson Vacuums Experts

      AskDyson
      AskDyson

      Level 3 Expert

      2572 Answers

      Les Dickinson
      Les Dickinson

      Level 3 Expert

      18385 Answers

      Dyson Solutions...
      Dyson Solutions...

      Level 2 Expert

      102 Answers

      Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

      Answer questions

      Manuals & User Guides

      Loading...