Question about Insignia Televison & Video

Open Question

My Insignia DVD player says unknown disc no matter what disc I insert and try to play.

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Unknown disc error

In my dvdr630vr plays only audio cd`s. Same problem?

Posted on Feb 01, 2008

  • 13 Answers

SOURCE: SAMSUNG SV-DVD440 Combo

how old is the player, it sounds like the lazer has gone down if it reads cds and not dvds

Posted on Feb 10, 2008

  • 1 Answer

SOURCE: DVD player recorder won't read or play any disc

This just worked for me. Don't know how long it will last though. I found it on this webpage
http://forum.ecoustics.com/bbs/messages/15118/130292.html

To do a reset:
On the remote control press the SETUP button,
Press the right key on the remote 3 times,
The Preference page will show up,
Press the down arrow five time to highlight
"default", hit right arrow to highlight "reset"
Press enter to reset. Turn off/on machine, etc.

Posted on Feb 14, 2008

VOTIT
  • 2071 Answers

SOURCE: APEX AD-1115 DVD PLAYER

Manually cleaning the lens
To locate the laser lens, look around the door or drawer of the DVD player and you will see a small circular disc, which is often called the turntable or disc platter. Right off the edge of the platter you should see a small clear lens. There are some manufacturers that have had problems with the lens, depending on the age of the unit. In these problem players, moving the unit to a different location, turning the unit upside down, or sometimes even without moving the unit, the lens can become detached from the laser assembly and floats around inside the unit. You can re-glue it back with a little crazy glue, BUT it must be perfectly centered, and without getting any glue on it. So, if you don’t see the plastic lens, but instead see the laser pick-up assembly, look around for the lens inside the unit and glue it back on.
To clean the lens you must use very little pressure. Take a cotton swab and barely moisten it with plain, non-scented, or oily type alcohol. In a swirling motion, very gently rub the lens until you’ve covered it entirely. Then repeat using the dry end.
If the cleaning didn’t help, don’t despair just yet. You can see if there’s a problem elsewhere in the unit by using a few simple tricks and tips.
First thing you want to see if the unit’s laser is in good working order. This method isn’t foolproof, but most of the time works admirably. When you insert a disc, see if you can look up underneath where the disc sits on the turntable. Observe the laser lens going up and down. If the lens is trying to focus, that’s good! After a few seconds of the lens trying to focus, the platter should start to spin. On almost every CD/DVD unit I've encountered, the unit won't spin unless the laser has properly focused on the surface of the disc. If the unit spins up and and then shuts down, you should check and make sure the laser pick-up assembly slider mechanism is working without any obstructions and that the small chrome rail that it slides on is slightly greased. Don’t go overboard with the grease though, as too much can cause all sorts of problems.
The slider mechanism, depending on the age of the unit and the manufacturer, consists of the small chrome rail, a drive motor, a small gear assembly, and (in some units) a small belt that drives the slider unit via the motor. This small belt causes all sorts of problems. If the belt is broken or slipping, it can cause skipping, dropouts, or simply no start up at all. Also, if the belt breaks in the middle of the disc, the drive mechanism gets hair or dirt wrapped up into the gears, or the pick-up assembly doesn’t return to the start position (called home), the unit will (99% of the time) refuse to release the disc, causing it to become stuck inside the unit. There’s a little micro or leaf type switch located at home position that sometimes gets dirty or breaks and, causing this problem also.
If the disc starts to spin slowly and doesn’t come up to speed, the spindle motor that’s attached to the turntable platter is a common problem. There could also be a problem with the spindle motor driver controller IC or the power supply regulator that supplies voltage to the driver IC. If the disc starts to spin and then spins really fast, or stops and starts to spin backwards, your problem is the laser pick-up assembly or the servo control circuit. If you continue to have problems after cleaning and checking the other things listed above, you may have a problem with the player's alignment. Of course, one of the problems you'll face checking alignments on a DVD/CD player is that you’re going to need to use an oscilloscope on most of them. If you have the proper tools and equipment, the first thing to look at is the RF pattern of the unit while its playing. It should be a sharp and clear pattern. If it's dull and smeared, then the laser could be weak.
Also, in these units are very critical alignments called the focus/tracking gains and offsets. When these alignments are off, it can often cause intermittent troubles. As the unit ages and parts change value, so do these alignments, and will need to be checked. In my time as service technician repairing DVD/CD players, 65% of the laser pick-up assembles I have tested were good and only needed a small adjustment. Today's technology makes it unfeasible for a shop to hook up a DVD/CD player, and even some recorders, to their equipment and make these adjustments because of the cost involved.

Hope this may help;

Regards,
VOTIT

DON'T TO FORGET TO RATE

Posted on Aug 25, 2008

nebrisco
  • 4 Answers

SOURCE: insignia dvd player wont play some discs

How to unlock a dvd player Insignia NS-H2002-U for region free
Insignia NS-H2002-U
With disk In the player (must be allowed region on you dvd)
Press stop in the remote dvd control 2 times to have a dvd screen in your tv
Press 16719 in your remote no matter what appears in the screen, at the end the region menu will appear
Using down arrow go to region that you want, “0” is for region free.
Press ok and enjoy it.
If do not work, power of your dvd, turn on again, incert allowed dvd movie in your insignia dvd player, when start reading disk, press stop and the press setup in your remote control, set uo dvd screen appears, then press 16719 in your remote, region menu will appear and use down arrow to select your region code, zero is for all regions.
Enjoy it

Posted on Jul 12, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can I play DVDs?


The DVD begins to play automatically after it is inserted. Your Insignia remote controls operation.

Feb 16, 2016 | Insignia Televison & Video

1 Answer

Dvd player will play store bought DVD's but will reject other dvd's saying unknown disc when inserted


some older models wont recognize burnt DVD's
maybe Netflix discs have a macro on that doesn't allow your player to play them.

Sep 06, 2012 | Zenith XBV243 DVD Player/VCR

1 Answer

Uxpendables blu ray won't play on my bdp s350. It says Unknown Disc. update not needed I already checked.


is that the only disc that wont play? have you tried inserting memory stick on bd player. format memory stick (atleast 2gb) first to fat 32 using computer. insert to usb slot of bd player. then try to play the disc again...

Dec 24, 2010 | Sony BDP-S350 Blu-Ray Player

1 Answer

My 2 1/2 year old LG dvd/vcr recorder will play some dvds but will not play others. It says unknown disc. I was told to try a lens cleaner; I bought one and the lens cleaner says unknown disc as well. ...


Hi,

Your DVD /VCR says unknown disc because the
dvd which you have inserted is not of the supported format by player.

If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

Please insert the supported formats and it will play the disc.

Thanx

Jul 31, 2010 | LG Televison & Video

1 Answer

It keeps saying unknown disc,every time i put a disc in there every disc that i put in the player...it will not play it...it keeps saying Unknown-disc...including an audio-disc.


hi, try first to insert a clean up CD, and test your Cd or Dvd player with an original CD or Dvd, if the problem persist , your laser sense is defficient you have to go to fix it to a specialist.
hope this helps you
Sserpentio

Apr 12, 2009 | Insignia NS-VDVD1

2 Answers

Ht-x30 samsung cinema system display unknown disc


TThe player does not play this type of dvd disk! only pre-recorded movies and CDs Try hooking Up a player that plays DVD+ and DVD- disks!Hope I was of help!
(please use The ratings to keep this site free!)

Dec 14, 2008 | Samsung HT-X40 System

2 Answers

Insignia DVD player NOT WORKING


Hey jgconstable,

Before seeking repair assistance, there are a couple of options that you may wish to try out at home.

First, you may want to try cleaning any affected discs if you are only encountering this problem with a select few titles. Any kind of contaminant (dirt or lint) can often cause optical devices to not recognize a media title that is inserted. I would suggest checking each disc that is affected for any signs of scratches, and try cleaning them with a soft, lint-free (typically microfiber) cloth. Remember to use gentle, outward strokes from the center of the disc towards the outer edge.

Second, you may want to try cleaning the lens of the player itself. Many retailers (including your local Best Buy™ store) often sell commercial cleaning kits that are designed to be inserted directly into the player, in place of a normal CD or DVD.

If cleaning doesn't resolve the problem, you may wish to attempt resetting the player. Many DVD players will have either a physical reset button located someplace on the exterior casing, or be capable of a "soft reset." A soft reset is typically done by pressing and holding the power button for five to ten seconds, but please keep in mind that your owner's manual would have the most detailed information on how to reset the player to the original factory settings.

Should the player continue you malfunction, remember that you can always bring your DVD player into your local Best Buy™ store for service and repairs.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

May 02, 2008 | Insignia DVD Player with MP3 Playback/JPEG...

3 Answers

Insignia dvd player wont play some discs


How to unlock a dvd player Insignia NS-H2002-U for region free
Insignia NS-H2002-U
With disk In the player (must be allowed region on you dvd)
Press stop in the remote dvd control 2 times to have a dvd screen in your tv
Press 16719 in your remote no matter what appears in the screen, at the end the region menu will appear
Using down arrow go to region that you want, “0” is for region free.
Press ok and enjoy it.
If do not work, power of your dvd, turn on again, incert allowed dvd movie in your insignia dvd player, when start reading disk, press stop and the press setup in your remote control, set uo dvd screen appears, then press 16719 in your remote, region menu will appear and use down arrow to select your region code, zero is for all regions.
Enjoy it

Feb 17, 2008 | Insignia IS-DVD1001 DVD Recorder/VCR

1 Answer

Built-in DVD player


Are you trying to play DVD's you've made or copied yourself or new one's you buy from an actual distributor? Because sometimes self-ripped Cd's & DVD's won't play on a LOT of DVD players. Otherwise it's bad DVD player and you should go get it swapped out if it's not too late.

Dec 03, 2007 | Insignia LCDTV26 26 in. Television

1 Answer

Dvd won't play


sounds like microprcessor board failure the best thing to do is get a new unit

Nov 27, 2007 | Insignia IS-DVD1001 DVD Recorder/VCR

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

30 people viewed this question

Ask a Question

Usually answered in minutes!

Top Insignia Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74106 Answers

Jaime Hernandez

Level 3 Expert

2317 Answers

Cindy Wells

Level 3 Expert

5096 Answers

Are you an Insignia Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...