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Sonehow turned on audio description want to turn it off PLEASE Help

My Model # is 32LD350 LG TV cannot get the audio to shut off for described video. Please help Shirley

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You have the second audio program (SAP) enabled. Return to the initial set up procedure and disable it.

Posted on Dec 11, 2016

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Posted on Jan 02, 2017

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Hi janice,
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I have an lg 32ld350. I plugged in headphones into it as to not annoy anyone with the tv and when i was done i unplugged them and now i have no sound unless i use headphones. Even with them unplugged it...


Turn off ur tv.Tries take the head phone steal jack plug it in and unplug it out do this like three or four times.Tries the tv menu audio resetting again.The audio should return.Don't used ur tv head phone again the input jack socket it have problems,just lower ur tv volume for not to annoy anyone.Or used the tv head phone jack socket again will damage it for good, and will never get sound out throught ur tv speaker again.

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Background voice, 27 inch "truflat" 2005 model


What you're hearing is the descriptive audio track included on many DVDs for vision-impaired viewers. Does this happen when you're watching regular TV or just with DVDs? If it happens with regular TV, do you have a cable box?

Regular broadcasting sometimes uses SAP (second audio program) to send additional audio, and this descriptive audio may be the SAP channel on some programs. Check your TV's audio settings to make sure you don't have SAP turned on. There may also be settings for SAP in your cable box as well, so check there too.

When playing a DVD, descriptive audio is usually an alternate audio track. Check your DVD player setting to make sure you've selected normal audio for playback.

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