Question about HP LaserJet 2420dn Printer

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I want my printer to only use tray 2 but it keeps reverting to Tray 1

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Go into the "menu" settings, and under (i believe) "paper settings" (or similar), set "manual feed" to "off"

Posted on Jul 21, 2009

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My HP 2430 continues to jam on Tray 2 only. Tray 3 and Tray 1 (manual feed) are fine. I have replaced rollers and it continues to jam paper.


Common problem on this printer is for either the drive shaft for tray 2 to come lose or to break. Pull out the tray and try to rotate the roller. If it turns freely then the shaft is broken. The replacement procedure is too complex to describe here. If the roller does not turn freely then likely the pick solenoid has failed.

Oct 12, 2016 | HP LaserJet 2430dtn Printer

1 Answer

I can't get anything to print from tray 1, the manual feed. I'm trying to print envelopes and they keep printing on 8.5x11 paper from tray 2. If I put envelopes in tray 2 it won't print


Have you already tried this? After you click print and select your printer, click properites and select your paper from 8.5x11 to Envelope.

Jun 25, 2012 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Tray 1 load recycled letter?


Switch off & on once the printer, load papers in both trays, go to system choose file ask to print, when dialog box appears go to properties, select tray2., the shoot print, check its printing or not. If its printing problem in tray1 paper sensor,clean it.Reason why its not taking from tray 2. In menu settings its selected default tray as tray1. if no paper present in tr1 printer ask to press OK choose another tray to print, during this period indicating error.Best to do: clean all paper path sensor tray1 and tray 2 to prevent further errors... Pl revert..best of luck..

Feb 03, 2012 | HP LaserJet 4100dtn Printer

1 Answer

I need tray 2 to be the default setting for this printer. It always reverts back to tray 1 everytime I try to print.


Paper Handling Issue -
Hit Menu
Arrow down to Paper Handling and hit the green check
hit the green arrow to go into Tray 1 size - arrow down to envlope #10 hit the green arrow to save
arrow down
hit the green arrow to go into Tray 1 type - arrow down to envlope hit the green arrow to save
arrow down
hit the green arrow to go into Tray 2 size - arrow down to letter/legal (depends on what your using) hit the green arrow to save
arrow down
hit the green arrow to go into Tray 2 type - arrow down to plain (assume that your using plain paper) hit the green arrow to save

also pull out the paper tray and confirm the guides (where you can adjust from letter to legal etc)
is set correctly.

That should take care of it unless the document you are tring to print is a different type of paper size.

Oct 19, 2010 | HP LaserJet P3005n Printer

1 Answer

Hp laser 4050 no printing from tray 2


Hi Trevor,
It seems like you have driver issue, you need to update your print driver, make sure you are using the correct one for your PC Operating System, go to HP support.
Contact me if you need further assistance.

Mar 13, 2010 | HP LaserJet 4050 Printer

3 Answers

Printing from wrong tray


I suffered from the same problem for a long time. We got Xerox Phaser 8550 and 8560 here. I choose on computer "tray 2" but the printer just print from tray 1 which is empty.

Today i figured it out! It's some configuration at the printer. So go to "Paper tray setp" -> "Tray 1 mode" and "Tray 2 mode" -> change to "static".

I figure it's like this. Before it was "dynamic", it probably means the printer decides it's better to use tray 1 even though you choose tray 2 - and this decision is stupid. Changing it to "static" fixes this.

Let me know whether this works for you too!

Feb 12, 2010 | Xerox Phaser 8560MFP Laser Printer

2 Answers

Printer will not kick out document automatically, attention lite keeps flashing. tray 2 selected but always defaults back to tray 1


Sounds like you have a mismatch in the paper you are trying to print on and the paper that is loaded in the printer. HP printers look to feed paper from tray 1 anytime the computer settings don't match the paper loaded in tray 2. Tray 1 is the multi purpose tray and prety much any size paper can be loaded in tray 1. Double check your document settings and double check the paper size loaded in the paper tray 2 and make sure they match. Also try printing a different document to see if the error persists. If it does this on everything you try to print you should also double check teh rear guide in the paper tray. There is a rear guide in paper tray 2. If it slides back too far it will make the printer think that paper longer than 8 1/2 x 11 is loaded. Push the paper all the way forward in the tray and push the rear guide until it is snug with the tail end of the paper stack.

Nov 01, 2009 | HP LaserJet 4700 Printer

1 Answer

Printer insists on printing from tray 1


Go to Printers on start menu, Right-click on the printer go to properties, if you are lucky the 'printing preferences' are on the 'general' tab, click on it and you should have an option there to change it to letter..

Mar 17, 2009 | HP LaserJet color laser printer

1 Answer

Paper feed


Check tray 1 there should be an arm hanging down in the center of the tray the arm goes thru a slot in the metal plate. This arm moves when you install paper in tray 1. If the arm is missing or not in the slot the machine will think paper is in tray 1 and try to feed from tray 1. You can try changing the paper size setting for tray one to something other than the size in tray 2.

For example If tray 2 is set for 8.5x11 set tray 1 for legal.
The machine should then pull the correct size based on the print job.
Hope this helps

Jan 21, 2009 | HP LaserJet 5si Printer

1 Answer

Tray 1 is full on my Sharp AL-1642CS but when it ties to print to tray 1 the 'P' keeps flashing!


pull both trays out.....have a look in tray 2, is there a switch sensor actuator hanging down yes........is there a similar one in tray one?
No? They get knocked off and lost very easily

Jun 11, 2008 | Sharp AL-1642CS Copier

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