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How do I get Valor 1200 to start?

HELP! Im at my new home in new england where we have a NEW Valor 1200 direct vent fireplace that won't turn on, Got in yesterday and only here today. Large Gas tank is 70% full. Just replaced all batteries but they seemed fine as interactions worked but no lighting. Pressing flame/red button gets a beep from the fireplace then about 20 rapid beeps and no flame

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I would get a gas match and try it Refillable Butane Lighter 2 Pack

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My fireplace glass is cloudy and won't come clean?

this is all i can find out.
How to clean the glass of your Direct Vent Gas Fireplace
  1. Following the instructions in your manual, turn off the fireplace including the pilot light, and open the glass front.
  2. Leave the glass front on its hinges if on hinges. ...
  3. Use a cream cleanser like Imperial Gas Fireplace Glass Cleaner.
More items...

How to clean the glass on your Direct Vent Gas Fireplace - Napoleon ...
or go to this link might help you.
how to clean cloudy gas fireplace glass Google Search

Oct 30, 2017 | Dishwashers

1 Answer

My stove keeps going out on E2 and shuts down why

The E-2 Error code indicates an automatic shutdown because the stove does not detect a fire. Check out Englander's troubleshooting guide to some of the causes.

Feb 27, 2015 | Englander Direct Vent: 2,000 sq.ft. Pellet...

1 Answer

My Valor fireplace won't turn off with the remote

Easy turn the gas cylinder close then its off,Or you could have a faulty control valve or thermo couple .Thermo couple is the small device looks like a probe to detect heat this is normally directly in the small pilot flame.The pilot flame if not burning will not open the control valve for the other burners to come on.If the other burners come on but do not go of when turned off. then need to check control valve.

Jan 06, 2014 | Televison & Video

1 Answer

Gas fireplace wont stay lit- it is a sealed unit so can taccess the pilot or gas holes in the logs. is it safe to remove glass panel?

Yes, removing the glass is safe, if you do it carefully, so as not to break it. Put it well out of your way, after removing it. In fact, removing it is the only way to access and service the Pilot Assembly and the Burners.

If the pilot won't stay lit, there are several things that can cause this on a Direct Vent Gas Fireplace:
  • The direct vent on the outside of the house is block or clogged.
  • Wind is blowing back through the direct vent, blowing out the pilot.
  • Low gas pressure
  • A dirty pilot.
  • The thermocouple and/or Thermopile (part of the pilot assembly) has failed.
If you can provide me with the make and model number of your gas fireplace, I may be able to furnish you with an Owners Manual, that will help you to continue to troubleshoot the problem.

Hope this helped you.

Apr 29, 2011 | Heating & Cooling

1 Answer

I have an old valor homeflame fire could you tell me how tha logs are put in position please

Here's a link to the Valor website home page.

Click on the Downloads tab and you may find the Owners Manual for your gas fireplace. It will show you how to install and arrange the logs properly. If you can't find the model you have, on the manuals page, use their contact information and call them.

Hope this helps you.

Feb 18, 2011 | Heating & Cooling

1 Answer

I have a black soot on all my walls through the whole house especially the exterior walls. I believe it is caused by my propane fireplace. Im not sure if it is not ventilating properly or what the problem...

Is a Vented or Vent-free gas fireplace? I really suspect it's Vent-free (ventless) as a vented unit, unless the direct vent is clogged exhaust everything, including 85% of the heat out side.

Here are the things that will cause a Vent-free Gas Fireplace to soot.

  • Not having the fireplace cleaned and serviced, at least annually by a qualified technician.
  • Misplaced logs that impinge the main burner flames.
  • Running a ceiling fan at the wrong speed and in the wrong direction while fireplace is burning.
  • Burning scented candles while burning the fireplace.
  • Low Gas Pressure to the burner.
Here are the solutions to the above listed causes:

  • Have the fireplace cleaned and serviced.
  • Check your Owners Manual concerning the proper placement of each log,
  • Run the ceiling fan Counter Clockwise and at the slowest speed. The fan on the side of the switch should be in the UP position for Winter and Down for Summer.
  • Scented candles soot any way. Add the warm moist heat of the Gas Fireplace and they'll soot 50 times worse. The scent is not natural, it has an alcohol base like after shave & cologne. Stop burning scented candles. It has been proven that they greatly contribute to indoor air pollution.
  • Low gas pressure causes incomplete combustion, which causes the burner to soot. Have it checked by your propane provider.
Based on my 15 years in the hearth and home business and having sold and installed hundreds of these appliances, I am will to bet, it's a cleaning and servicing issue or misplaced logs.

Hope this helps you solve your sooting problem. I woud really like to know how it works out for you.
Please let me know at

Thanks ... Rich

Feb 16, 2011 | Heating & Cooling

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