Question about Dell E173FP 17" LCD Monitor

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Screen goes off but the power is still on - Dell E310

Dell E310 PC Specs P4 2.8GHz 80GB of stortage and 512MB of RAM and a Nvidia FX 5200 graphics card...

Basically the screen goes off, even though the power is on (green button still green) but I can get the image to return if I switch the monitor on and off... The problem first started when I took my PC to go get repaired and when I got it back after about a week this started happening. I used to get around the screen going off by turning it on and off for about 30 mins and eventually the screen would stay on... but this no longer happens. I tryed my PC at the repair shop and even that monitor had the same problem but the guy claimed to have fixed it after he altered the resolution but this proved to be a temporary fix, I never mess around with resolution so I don't quite understand how this could be the problem.

Problems I have identified that could be the cause are the Driver being out of date or corrupted, Solder melted so the screen is not connected properly, something to do with the RAM, wrong power settings (voltage etc) and possibly something to do with the resolution (although I doubt it)

I have tryed changing the resolution and booting in VGA mode, reinstalling the driver, updating the driver and scanning my computer.


I have a Laptop anyway but this problem has been bugging me for a while, I might just buy a new desktop but I would prefer to have this fixed at least for the next couple of months, any advice would be much appreciated. Thanks in advance.

Posted by on

  • quinni17 Jul 20, 2009

    Can't thank you enough, wish my repair guy was more like you... I'll take it to a new repair shop ASAP. I've had a worm before and now I do have a great anti virus programme but I do download alot of junk so a worm might be a feasable explanation. Power settings also sounds right... he removed a virus I had and installed a new windows XP and now I have this.

  • quinni17 Jul 21, 2009

    I just tryed changing my power settings and it hasn't worked but thanks for the effort, I've just found out that the monitor doesn't go off it just goes really really dark and it is impossible to make out images but this can be reset by turning the monitor on and off. Hope this helps someone find a solution.

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  • 17 Answers

I can tell you that the guy at the repair place is an IDIOT
resolution would have nothing to do with it
could be something to do with your power sittings
try the options for power saveing from the monitors menu
if thats isnt he probelem it could be hardware
Because dell lock their bios your graphics card cant be overclocked
so it probibly isnt wrong voltage either
corrupt drivers wouldn't be fixed by flicking the monitor on and off nor would a shortage of ram
could be a worm some can get past even the best anti-virus software
best bet is to take it back to the repair shop and shout at the idiot who "fixed" it

Posted on Jul 20, 2009

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Posted on Jan 02, 2017

smwsolutions
  • 73 Answers

SOURCE: same problem man

Try going to your display and use default monitor instead of your monitor.

Posted on Jul 22, 2009

micromend
  • 748 Answers

SOURCE: Same problem screen goes dark.

Hi

Well I would have thought this to be a classic failing monitor until you said even a new monitor does the same thing. This being the case it can only be the video card or drivers for the card. Resolution is easy to change and could cause the problem if the resolution selected cannot be displayed by the monitor. At the main windows screen right click the mouse and select properties. Now click the settings tab and the resolution is on the left side. Your display should also be listed.

Thanks

Posted on Jul 24, 2009

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Same problem man


Try going to your display and use default monitor instead of your monitor.

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Well I would have thought this to be a classic failing monitor until you said even a new monitor does the same thing. This being the case it can only be the video card or drivers for the card. Resolution is easy to change and could cause the problem if the resolution selected cannot be displayed by the monitor. At the main windows screen right click the mouse and select properties. Now click the settings tab and the resolution is on the left side. Your display should also be listed.

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