Question about Amazon Kindle Paperwhite

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My kindle paper white stopped working. I can't read in the dark

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Is it fully charged? You can try hard reset. Press and hold power button for 20-30 seconds. Release and you should see some flashing and the bar come up that says it's loading. Let it go on until it stops and then try using again. IF this does not work contact:
To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

Posted on Dec 18, 2016

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Posted on Jan 02, 2017

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SOURCE: while reading my kindle screen went dark and the

You most likely need a new screen. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

Posted on Jun 08, 2010

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Related Questions:

1 Answer

Paper white will not respond to touch.


always like to refer to Amazon help whenever possible. I copied their directions for this. Even if your's is not 5th gen it will work. You can also check specific info for your model by logging into Amazon.com Click help, then device help, click on you device and look through the info available.
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).
Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart. Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.

Nov 29, 2016 | Amazon Kindle Paperwhite

1 Answer

Hard to read


Tablest have different screen cofig parameters. Look for it in your Setting menu item.

Apr 24, 2015 | Tablets & eReaders

1 Answer

My Kindle went blank with almost a white screen tho fully charged and now wont turn on at all. Have followed Amazon's suggestions but nothing works. Can you help?


Chances are your screen went defunct. Or it could be a problem with some other piece of hardware. You can try using the USB cord to plug it into the USB port on a laptop or desktop and see if the computer can read the files. If it can display and explore folders and files, chances are it's the screen (display) that went south. It it can't display and read folders and files chances are it's the memory or some other internal hardware that died. Sadly these things are cheaper to replace than to repair. I have a Kindle II with a faded out display. It works but the text is so light that it's barely readable so I retired it. I have a Kindle Touch that I dropped and the screen broke so I ended up getting a Kindle Paper White and I like it the best of them all.

Apr 22, 2015 | Amazon Kindle 1

1 Answer

Can you read this kindle in the dark.


Yes, the Kindle Paperwhite is nicely back lighted and is most excellent to read in the dark.

Apr 03, 2015 | Amazon Kindle Paperwhite

1 Answer

The light in my Kindle Paper White series 2 has stopped working. Can it be fixed?


Make sure you didn't accidentally turn it off, and then try a restart by holding the power button in for 20-30 seconds.

Mar 09, 2015 | Amazon Kindle Paperwhite

1 Answer

Top portion of screen has black and horizontal/vertical white lines. When I turn it on screen is dark gray and unreadable. When pushed to turn pages, lights up briefly, then goes dark gray again. Worked...


Try to hold the slide key for 15 sec. It will reboot your kindle. If black patch is not gone even after that, It's a hw issue. Screen might require to be changed. If it's in warranty Amazon will do it free. That's what i have heard.

Mar 01, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

On my Kindle 3 the screen presentation seems dull and lifless and does not encourage reading. I thought it would be closer to a written page in terms of being much less grey and more white.The screen is...


Please compare your display to this one:
mib8888.jpg
If your display looks worse, you should contact Amazon Kindle support. This is the current state-of-the-art for E-Ink displays. In comparison, liquid crystal displays (LCD) have a slightly better contrast, but cannot show shades of gray at all, they need electricity all the time, and become much harder to read in brighter environments.

Make sure you have enough light while reading, I find it more comforting to the eyes.

Jan 07, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

The screen on my Kindle 2 has turned mostly black, with a few white places adn an underlying dark shadowy text. What could be wrong with it?


Amazon will give you a replacement under warranty. If it is expired, You can get the screen at Kindle Repair and there is a guide that shows you how to put in the screen at Electronics Repair Guide.

Mar 22, 2010 | Amazon Kindle Wireless Reading Device

1 Answer

While reading my kindle screen went dark and the previous page is visible under the current one. when i turn it off current page stays on the screen with screen dark and print white.


You most likely need a new screen. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

Feb 07, 2010 | Amazon Kindle 2

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