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IPad air suddenly went black, except for a dim rotating circle of dots in the center of the screen. It is completely unresponsive. Know any fix we could do?

Update: held power and home buttons down until Apple logo appeared. Works fine!

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  • Tablets & eR... Master
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Put it on to charge. Press and hold the On button and the Home button until the white Apple logo appears and then let go. This is called a Soft Reset.

Posted on Dec 11, 2016

Testimonial: "Thanks: that works, except for me it was not necessary to charge."

  • Andrew Taylor
    Andrew Taylor Dec 11, 2016

    the reason I said to charge was just to make sure it wasn't short of power when rebooting. Pleased the soft reset worked anyway. That works on ipads, iphones and ipods.

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