Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Do you hear the motor moving in both directions? I just had the same problem with mine. On mine, you can hear the motor moving in both directions but it would only move the shredder teeth in reverse and the teeth would not move going forward. I took the unit apart and found out that the gear right next to the motor shaft was rounded out in the middle. The solution would be to get a new gear or gears if you can get them. Make sure you inspect all the gears to see if there is a lot of play. You might have to replace more than 1 gear. What I did on mine, was take a brass tubing that was just a little larger than the shaft, drill out the center of the bad gear and press the tubing into the center of the bad gear. This took up the extra play and my Tech Solution TS8000 is working again. Hope this helps. If you have any other questions, feel free to email me at email@example.com
Posted on May 30, 2007
There is a sensor at the back, you can only see a small slot with a little piece of metal, the actuator, that when the top section, the shredder, is in its rigt place in contact with the box will function.
Posted on Nov 01, 2008
I lived with the problem for 6+ Months -- drove me NUTS -- Today, I called Fellows -- Spoke to "JoAnn"... She said this works 80% of the time...
Pull out the bin -- put your foot inside to hold the shredder down -- pull up on the top of the shredder -- you WILL hear a POP as the plastic top disengages from the bottom but TRUST ME THIS IS OK! -- take off this top section (which houses the blades) -- flip it over -- you will see 6 screws total but it is the sets of 2 screws close together to focus on -- right next to the screws you will see a tiny glass sensor -- use a q-tip and alcohol to give them a wipe -- press the top back on -- bin back in -- you are DONE -- This took me less than 1 minute and it works as it did the day I got it! Go shred something! :)
Posted on Jan 05, 2009
SOURCE: Shredder won't shred any more.
I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.
I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.
Posted on Mar 28, 2009
simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.
Posted on Apr 15, 2009
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