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We own a sentinel pro all was well, I removed the bin to empty then replaced it. Forward lite will not come and will not shred.reverse lite comes on an will go into reverse just holding the switch.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 168 Answers

SOURCE: Shredder suddenly runs only in reverse

Do you hear the motor moving in both directions? I just had the same problem with mine. On mine, you can hear the motor moving in both directions but it would only move the shredder teeth in reverse and the teeth would not move going forward. I took the unit apart and found out that the gear right next to the motor shaft was rounded out in the middle. The solution would be to get a new gear or gears if you can get them. Make sure you inspect all the gears to see if there is a lot of play. You might have to replace more than 1 gear. What I did on mine, was take a brass tubing that was just a little larger than the shaft, drill out the center of the bad gear and press the tubing into the center of the bad gear. This took up the extra play and my Tech Solution TS8000 is working again. Hope this helps. If you have any other questions, feel free to email me at macgyver69@netzero.net

Posted on May 30, 2007

PORRATEC
  • 25 Answers

SOURCE: working great until i emptied it now nothing is working

There is a sensor at the back, you can only see a small slot with a little piece of metal, the actuator, that when the top section, the shredder, is in its rigt place in contact with the box will function.
GOOD LUCK.

Posted on Nov 01, 2008

  • 1 Answer

SOURCE: DM15C stops after 4 seconds, open bin light comes on

I lived with the problem for 6+ Months -- drove me NUTS -- Today, I called Fellows -- Spoke to "JoAnn"... She said this works 80% of the time...
Pull out the bin -- put your foot inside to hold the shredder down -- pull up on the top of the shredder -- you WILL hear a POP as the plastic top disengages from the bottom but TRUST ME THIS IS OK! -- take off this top section (which houses the blades) -- flip it over -- you will see 6 screws total but it is the sets of 2 screws close together to focus on -- right next to the screws you will see a tiny glass sensor -- use a q-tip and alcohol to give them a wipe -- press the top back on -- bin back in -- you are DONE -- This took me less than 1 minute and it works as it did the day I got it! Go shred something!  :)

Posted on Jan 05, 2009

  • 4 Answers

SOURCE: Shredder won't shred any more.

I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Posted on Mar 28, 2009

  • 45 Answers

SOURCE: Our shredder is making a loud, grinding noise.

simply try resetting the machine. unplugging it waiting for about 30 seconds then plugging it back in, also is the unit mounted properly on the unit? It might be one of the gears that is not broken...if you have a warranty now would be a good time to call them as they will fix or replace the part for the unit.

Posted on Apr 15, 2009

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Sentinel Pro On Guard shredder just stopped working


Mechanism could be clogged with debris, causing motor overload and thermal shutdown.

Dec 13, 2016 | Shredder Office Equipment & Supplies

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When bin was full, I emptied it only to find that my shredded no longer worked on auto, forward or reverse


Dear Sir,
Maybe, just maybe, I have an answer for you.
Somewhere on the part of your shredder that touches the bin, there is a tiny switch that touches the bin, and it is a safety switch that causes the shredder to stop working if the bin is removed.
In the shredder I have, and have had, the switch is usually plastic, and is the same color as the plastic body of the shredder.
Proper positioning of the bin to the "bottom" of the shredder is critical to it's working, as the bin presses on the switch to "close" it.
God bless your efforts.

May 09, 2016 | Techko SH1524CP Shredder

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My shredder worked fine but now when I turn on it does not stop running and does not shred paper ?


Most shredders will have a shred and a reverse setting. Is it running in reverse? Has the bin been emptied? With the power off, you can remove the bin and manually pull excess shredded paper jammed in the cutting heads -watch out, sharp metal . Once cleared run single sheets for the first minute to help clear rollers.

Jan 05, 2015 | Shredder Office Equipment & Supplies

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How do I free it so it will shred again?


Empty the bin and then put the shredder into reverse. If that doesn't work.
Unplug the unit.
Turn it over.
Remove the clogged paper manually as well as possible.
Put the unit back on the bin and try reverse again.

Oct 25, 2014 | Computers & Internet

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Paper has wrapped around the cutting blades and is packed in tight. How do I clean this?


    • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers.
    • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse. Pull on the jammed pieces as the shredder shifts between directions.
    • 3 Run the shredder in reverse continuously once the paper jam is cleared. Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
    • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.

Sep 26, 2011 | Office Equipment & Supplies

1 Answer

Why is the fellowes blade still rotating even when there is no paper?


It is possible that a small shred of paper is lodged at the sensor underneath the cutting blade.
    • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers or use canned air and blow the edges of the blades.
    • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse.
    • 3 Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
    • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.

Sep 26, 2011 | Fellowes Intellishred PS-79Ci Shredder

1 Answer

Only runs in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Dec 13, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Nov 06, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Shredder will only go in reverse. Waste bin full warning coming on. Waste bin is empty.


Move the power switch to AUTO (l) position and depress the manual forward button for five seconds to clear paper blockage. Make sure the paper is engaging sensor located in the center of the shredder opening.
or you can
switch the BLACK and WHITE wires with each other going to the shredder motor, thus when switched it to reverse, it would go foward and shred.

Aug 11, 2010 | Office Equipment & Supplies

4 Answers

Shredder suddenly runs only in reverse


Sounds like the sensor/switch that detects when the basket is full of clippings is stuck in the "full" position. UNPLUG this potential finger-eater and poke around on the underside with a pencil or something.

Feb 27, 2007 | Tech Solution TS-8000 Cross-Cut Shredder

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