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No phone line present error showing on verifone vx570-the phone line is good. Is there anyway to trouble shoot the terminal or re-boot the terminal?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

puertobori
  • 7733 Answers

SOURCE: Problem with the VeriFone VX570 Credit Card

You can get the Installation Guide HERE.

You need To Install/Replace MSAMs where all previous information is stored:

1 Remove the power cord and/or battery (see Smart Battery) from the terminal.
2 Place the terminal upside down on a soft, clean surface to protect the lens
from scratches
3 Remove the MSAM compartment door screw and rotate the door up and back
to access the MSAM cardholders (see Figure 11).
4 Remove any previously installed MSAM card by sliding the card from the
MSAM cardholder.
5 Install an MSAM card by aligning the card and carefully sliding it within the
guides on the cover until it is fully inserted (see Figure 12).


Contact: VeriFone Systems, Inc.
2099 Gateway Place, Suite 600
San Jose, CA 95110
USA
Tel: 1-800-VeriFone (837-4366)
Main Tel: (408) 232-7800
Main Fax: (408) 232-7811

Posted on Jan 18, 2011

  • 42 Answers

SOURCE: I need to unlock a

Hi,yopu need to password reset tool then you can clear then memory of your device.
psoftware109@gmail.com

Posted on Mar 23, 2011

  • 113 Answers

SOURCE: How can I reset my

bad RTC can be repaired. the machine is equipped with multiple sensors inside. if one of them goes bad, tamperring or bad rtc will come up. call Us (775)358-2922 we can help you. thanks

Posted on Dec 09, 2011

edward16
  • 59 Answers

SOURCE: Verifone Vx570 given an error modem profile not set?

error modem profile not set appears when your Verifone VX 570 modem profile is not properly loaded or has been errased due to Tamper error or Bad RTC. Reloading back the modem profile will sometimes fix the error, but there is also a chance that your I/O module (form where you connect the power and telephone wire) is also bad, thats needs to be repaired or replaced. Call (775)358-2922 ask for Randy. Thanks.

Backside of the I/O module of VX 570

2_3_2012_10_48_12_pm.jpg

Posted on Feb 03, 2012

edward16
  • 59 Answers

SOURCE: verifone vx570 checksum error

Maybe you have a corrupted program/application. Call your credit processor for the download process of your application. But before downloading, don't forget to batch and settle your unit if you can. Then clear all the old program in your machine. I hope this will help you. if need more help call (775)358-2922 ask for Randy. Thanks

Posted on Feb 03, 2012

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2 Answers

We have a verifone terminal (not sure what model but I could find out) that keeps getting the tamper error. It's happened 7 times in the last 8 months. We've switching merchants which helped for a while...


Your problem presents more questions. Has your machine been refurbished during this time? Is the location in a restaurant or bar? Does the merchant turn off the machine daily? Does the machine get dropped often? These are all things that may cause the machine to go into tamper error. Please call Frank (775)338-6634

Jan 10, 2015 | VeriFone VX570 Credit Card Terminal (Dual...

1 Answer

Credit card machine won't settle


your connection in how you communicate with the processor is not working, either check phone lines, or internet connection. you can press teh * key above the red x, and then choose comm server, then the purple key under the tools and diag and ping enter in www. yahoo.com using the alpha key to change the numbers to letters and press enter, press enter again if it does not change, and choose single see if you pass this test if you do press red x then go to trouble shoot and repair. check routrer modem and reboot all machiniary, turning off the terminal power source firt before all. pluggging it in last on reconnect.

May 08, 2014 | VeriFone VX570 Credit Card Terminal (Dual...

1 Answer

Verifone vx570 ink cartridge


there is no ink in this terminal it is thermal so it burns the image on the paper. make sure you buy thermal credit card paper. scratch the paper if a faint black line appears it is thermal this should be the side of the paper that is load to the bottom of the tray

Apr 08, 2014 | VeriFone VX570 Credit Card Terminal (Dual...

3 Answers

Tamper in verifone vx570's


Bad RTC and Tamper can be repaired. the machine is equipped with multiple sensors inside. if one of them goes bad, or the Battery is dead tampering or bad RTC will show this can be fix by replacing the sensor and or the battery if you need this to be done call me @ (775) 358-2922 hope this help : - )

Oct 26, 2012 | VeriFone VX570 Credit Card Terminal (Dual...

1 Answer

How do I reset a Verifone vx570


Hi,

You need to reset your Vx570 through Reset Software.

psoftware109@gmail.com

Apr 26, 2012 | VeriFone VX570 Credit Card Terminal (Dual...

2 Answers

CHECKSUM ERROR ON VX570


Hi,

It will remove through software tool then your Vx570 will working fine.

psoftware109@gmail.com

Jan 29, 2012 | VeriFone VX570 Credit Card Terminal (Dual...

1 Answer

Verifone Vx570 given an error Modem Profile Not Set?


error modem profile not set appears when your Verifone VX 570 modem profile is not properly loaded or has been errased due to Tamper error or Bad RTC. Reloading back the modem profile will sometimes fix the error, but there is also a chance that your I/O module (form where you connect the power and telephone wire) is also bad, thats needs to be repaired or replaced. Call (775)358-2922 ask for Randy. Thanks.

Backside of the I/O module of VX 570

2_3_2012_10_48_12_pm.jpg

Jan 18, 2012 | VeriFone VX570 Credit Card Terminal (Dual...

1 Answer

Plugged new pinpad 1000se into my verifone vx570 according to instructions. Pinpad shows the moving arrow to indicate it is on. When I run a debit, it does not switch over to accept the customer's pin...


The terminal has a setting to tell it whether to use the external or internal pinpad. Yours is still set for internal. Call your merchant services provider and they will change the pinpad setting so that you can use the external PP100SE.

Apr 29, 2011 | VeriFone PINPad 1000SE Network Terminal

1 Answer

Do i need to set the verifone vx570 to work just with the internet?


Best Way To Solve Your Trouble is to contact Terminal Help Desk of your merchant services provider.
Most of solution should be provided as far as technical problem.
It seems to download system file at terminal erased.
So Call Your help desk and reprogram terminal.
If you do not know your help desk tel#?
Contact me: ebizbooster101@gmail.com

Feb 19, 2011 | VeriFone VX570 Credit Card Terminal (Dual...

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