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Morphyrichardssoup maker is blending the soup but not hot

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Burned out heating element.

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Hello, I purchased a Cooks Essentials soup maker model 802398 but have lost the flex/ plug attachment. Is there any way I could purchase another of these?

Hello, Vida -

I have not yet found a website selling replacement plug attachments for your Cook's Essentials soup maker.

Cook's Essentials is a brand name of products made exclusively for QVC. I suggest you contact QVC Customer Service and ask if a replacement plug is available:

Best wishes.

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Hi Doreen, not a fault. Press the menu button for P1 to 5 which are the Programmes. If you try to work it without the magnetic lid, it won't! E2 shows. I resurrected a Cooks Prof. Without lid or sleeve and am making great soups with an improvised magnet and an old pot lid of my deceased wife's. Works fine. I can't locate Instructions but have bought Soupmaker recipes on Kindle and enjoying some great tasty soups each lunchtime. Happy to share my trial and error experience with you. Good luck,
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Mine is doing it as well and I don't know what it means. Does anyone else? Mine is a Cooks Professional.

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