Question about Motorola Mobility W385 Cellular Phone

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Motorola w385 turns off on its own

I have a Motorola W385 and I'm using Boost Mobile. I am having a weird problem: whenever I go into the menu to look at some of my pictures, the phone restarts. It just turns off and comes back on. It does it with a few other similar functions randomly within the menu. Can someone please help me?

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Check the memory on your phone. if your screen turns white and than automatically shuts off. sounds like you may not have enough memory available to open your pictures. go to menu than my content>options>check memory. this should tell you how much memory you have available. if you are zero memory available, you may have to contact motorola or your carrier to reset your phone, which you will lose all your contact information and photos. good luck!!

Posted on Jul 22, 2009

  • net duarted Jul 22, 2009

    by the way. if you still have some memory left. delete all unnecesary text messages, photo messages, ringtones that you may not be using. delete as much as you can. see if that works.

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I was sent a w385 without a manual and i am driving blind. boost mobile sent me a replacement phone without the manual two days ago


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You can download and print the instruction manual in PDF format by clicking this link.

Adobe PDF Reader is required to view this manual. Download Adobe Reader

Hope this helps. Thanks for using FixYa.

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