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What would be my best option to restore missing files and undo what she has done, to prevent going into sleep mode and not coming out?

My computer is a Dell desktop with Windows XP. A user went in and started deleting all the information and files she created and some temporary files out of C drive. Now my computer goes into sleep mode and won't wake up. I have to manually restart my computer to continue to search the problems. I tried one restore point to a day, three months ago. This did no good.

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It sounds like you have a virus.
Go to Microsoft website and download and run security suite.
Then to fix sleep mode check your shutdown and sleep settings (sounds like they were altered)
Run Malwarebytes its a free program you can download from google.
After doing this should be better but keep Malwarebytes and run monthly.

Posted on Dec 10, 2016

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Posted on Jan 02, 2017

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Work recovery system, it wants to access recovery options, but i cant remember password


reboot laptop and keep tapping the f8 key while its booting.
you will get an options screen, select ''boot into safe mode''.
it should then boot up in safe mode, once on desktop go to start menu>>all programmes>>and look for the acer recovery tools...ity will be their as all acers have these tools.
in the recovery tool, you will have the following options.

factory restore computer = thios will erase all your files from the hard drive and reinstall windows again, once done it will be the same as when you first bought it and took it out of the box.

or..restore windows files and settings only = this restores the windows files system so as to fix the errors that are causing problems, none of your personal files will be erased or lost and will still be on the computer once the operation completes.

i would go with the first option and do a factory reset. If you have personal files you want to keep, then when booted up into safe mode yhou can copy those files to a usb thumb drive or a CD or whatever. Once you have your files saved, perform the factory restore instalation.

Or you could just boot into safe mode, and if you get onto desktop, goto start menu>>all programmes>>>accesories>>system tools>> back up and recovery. From their, select ''system restore''...it will show a list of restore points with dates next to them. Their will also be a box unticked that says ''show more restore points''. tick that box so all restore dates and points are showing.
Then select a restore point and date about 5 to 7 days before the problem occured.
so if the problem happend on say the 7th november.....restore it back top around the 30th october.

this will just undo any system changes that are causing errors and get your pc working again without affecting any of your personal files.

if all the above fail, you will have to reinstall windows yourself, just download the iso from microsoft website
download the 'windows 7 usb tool' from microsoft website.
insert a USB thumbdrive at least 4GB in size.
run the windows usb tool and follow the on screen instructions which will then
load the windows downloaded file onto your usb drive.

once done, reboot pc and hit f12 (or whatever key it is for your model to enter the boot options menu - a quick search on google will tell you the key for boot menu if f12 or esc key do not work).
once in boot options menu..select your usb device to boot from and press enter.
windows will then install on your laptop.
once on desktop, goto start menu and eright click on ''computer''.
select 'properties'
then select 'device manager....and cxheck to see what drivers may be missing.
once you see what drivers are missing...goto acer support.cm (you may have to use another computer to do this if your ethernet or wi fi driver is missing and you cant access the internet.
once on acer website, selecter the drivers and manuals tab......it will then ask you to input your computer model number, brand, operating system.....then it will give you a list of all the drivers for your machine...now download the ones you need, then install them by opening the file and double clicking the ''set up .exe' file.

once all drivers are in reboot nachine and then wait for wqindows update to kick in and apply the neccesary updates.

Nov 07, 2014 | Acer 4220-2346 Notebook

Tip

How to Recover Your Computer from Virus Attack {XP ,VISTA ,WINDOWS 7 ,Etc }


Software 1:DiskHeal
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this software is used to Restore the
A:folder Option (Hidden files option restore)
B:C:, D:, E, F,_ _ Etc Drive not opening when double clicked from "MY Computer" Pendrive not opening etc.
C:Task man not openning (ie to recover Task Man is disabled by your ADMINISTRATOR error")
and more............
D:Restore Registry Editor

Software 2:Autorun virus removal (can remove autorun virus form your computer)
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A:restore Exe file error's
B:anti-virus not installing {some viruses block installation of Anti-virus software } provide solution for these problem
C:can repair Safe Mode Option{if you are unable to access Safe mode .some viruses block's the safe mode}
and more........

software 3:similar software (file size is 22MB)
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software 4:Antivicrypt
To recover files infected by .viCrypt” extension. virus
download

4:Install antivirs software
update and do full system scan
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5:Go to Run type Cmd and Type SFC/SCANNOW and press enter key
if your windows files are missing this command will restore the missing
files from windows CD"
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make sure that you have the windows installation CD to try command


6:Install Registry cleaner
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Registry cleaner software -delete invalid entry in the registry thus speed up your system

(please rate me)

on Jan 12, 2010 | Computers & Internet

1 Answer

My Asus X5DIJ loses sound after sleep mode


Enter CONTROL PANEL in the energy section, check the options to prevent the SLEEP MODE disable sound, and other functions TO SAVE ENERGY.

Aug 23, 2012 | ASUS Computers & Internet

1 Answer

My old (vintage 2000) CRT monitor (Dell) occasionally goes into sleep mode and nothing I do will "wake it up".


You could try turning it off and back on again when it does that, or pressing a few of the buttons on it.

If you would like to prevent it from going into sleep in the first place, you could try changing the settings in the control panel, turning off the monitor before you leave (to prevent it having a chance to go to sleep mode), or just shut down your whole computer before you leave. That is probably the best option, because it is a lot healthier for your computer to just have your computer shut off instead of leaving it on all the time. It may also save some money on your power bill, depending on how many things you have with it and how much power it actually uses.

Apr 16, 2011 | Dell E773C 17" CRT Monitor

3 Answers

Windows\system32\config\system file missing or corrupt


you will get this error once an important file or files on your pc had been deleted or infected by virus. you need to scan your pc and perform a registry scan.

Apr 16, 2011 | Computers & Internet

1 Answer

I turn on, it comes up with windows failed to start,and says start-up repair required.


This error message means that the copy of Windows installed in your computer is either corrupted or damage and reinstalling or repairing your Windows should fix the problem.

But try doing System Restore first on safe mode before doing a Windows reinstallation or repair to save you from loosing all you files in your computer.

To do system restore on safe mode:
1. Restart your computer and when the Dell Logo comes up and keep pressing F8 until an option shows
2. Use arrows to navigate then choose safe mode
3. Click start button then choose All programs or Program depending on the Windows installed in your computer
4. Click on System tools then choose System Restore
5. Follow the intructions on the System Restore windows on how to restore your machine back to a previous date before this issue happen.
6. Your computer will automatically restart after restore is done

If the safe mode doesnt work then your last option is to reinstall or repair your windows

1. Press F1 to go to BIOS then change boot priority - make sure your DVD drive is the first boot
2. When your done changing boot sequence press F10 to save and exit
3. Insert you Windows CD and and a meesage will appear on a black scrren "Press and key to continue" press any key. Windows file will load and options for Repair or Installation will appear
4. Choose 1 of the option then follow instruction


Hope this information will be helpful. Thank you for using FIXYA.

Apr 14, 2011 | Dell Inspiron 1525 Notebook

1 Answer

I am unable to access the internet from sleep mode Can only get on internet from shut down mode


Three possible causes of sleep mode. first, an extensive screensaver with password lock prevents display. A condition that is observable as a blankscreen also known as sleep mode. Second, a computer power saver settings that shutsdown during idleness. Third, An improper shut down of the computer would have caused a sleep mode to save the system data files.



Restoring the computer to regular functionalioty

First solving predictable sleep mode settings
1. A movement of mouse pointer across the screen should reestablish unprotected password modes
a. password protected sleep mode would display an promp message requiring key code soon after the mouse pointer has changed direction

sloving unpredictable sleep mode settings
1.A computer power saver, screen saver, or splash screen displays prevnting programs acess would require manually powering off the computer system.
a. A manual power back on of the system should restore to program functionality mode

important notes
1. contact expert technical assistance

Dec 20, 2010 | HP KQ495AA Pavilion A6500F Desktop PC

1 Answer

When trying to back date my computer through system restore, it will only let me go back 4 days. I want to go back 2 weeks. what's happening ?


Hai,

This happens when the restore point was successfull created or it could be a problem with missing files in restore point, however you can restore the computer upto 14 days back, it could not restore if you trying to restore more that 14 days.

It's purely corruption of the restore point files, however let us try to restore the computer using safe mode options.
Restart the computer and keepon tapping F8 key and you will see advanced boot options, please select safe mode and press enter, from safe mode try to restore you computer.

This should fix the issue.

Feb 03, 2010 | Computers & Internet

1 Answer

Computer goes to sleep before it even starts up


Hi there, it appears as though the Power Options are set too short a time and the PC is going into sleep mode. Go to Start menu/Control Panel and look for Power options. Set them all to "never" This will prevent her PC from going into sleep mode. Good Luck.

Oct 26, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

I done a recovery of pc. can't open some programs


if you go back into system restore, it will give you the option to undo previous restore. Try that

Dec 21, 2008 | HP Compaq FS7600 17" CRT Monitor

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