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I have a heat n glo fireplace that the control panel WSK-MLT buttons started to stick. I bought a new WSK-MLT unit which now turns on but will not turn off; it starts to turn off then re-ignites.

The only way to get it off is to unplug the unit.

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6ya6ya
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Posted on Jan 02, 2017

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Bubbabear64
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SOURCE: I bought a toshiba e350 at an auction sale and control panel does not light up.

On the e350 there is a brightness control on the left side of the control panel. Is is up all the way?

Posted on Sep 03, 2008

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  • 1 Answer

SOURCE: Need Instructions to use Fireplace Gas Logs

There should be a set of metal cards attached inside the fireplace.
First you should read everything there.

I know you have to first light the pilot light.
And then there should be a wall switch.

The problem I have currently is that it won't stay lit when the artificial logs are there.

Posted on Nov 23, 2008

  • 1 Answer

SOURCE: Control Panel turns off

I have a GE DCV515EF0WW front-load dryer. When the dryer is on there is a scratching noise that seems to come from the front edge of the drum. The unit just started doing this. I checked around the drum for debris. I found some lint and cleaned it as best asI could. Any suggestions. The unit is heating properly or so it seems. Thanks in advance.

Posted on Feb 20, 2009

  • 1 Answer

SOURCE: Heat n Glo electric fireplace w/remote just stop working.

throw it out on the street when a bus runs over it file for insurance and get a new one. tell the insurance company you where having a city bonfire in your front yard and the bus jumped the curb. You know city slicker folk in those tall buildings don't know any better.

Posted on May 25, 2009

billyd1973
  • 73 Answers

SOURCE: Air conditioner suddenly stops blowing cold and

If you are absolutely confident the AC compressor is not kicking out on low pressure then it is the blend door actuator.

The blend door determines how much air blows through the heater core or evaporator.

The actuator can be purchased at dealer and maybe at a local part store.

Posted on May 27, 2010

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I have a Heat and Glo gas log fire. It is switched on at the moment and won't switch off with remote. I have put new batteries in remote. Can someone tell me how to switch it off manually


I understand your frustration. Call 1 (888) 427-3973 if these do not work.

1) The on/off switch on the fireplace and/or wall may be in the on position. This will over ride the remote control feature.
2) The remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius.
3) Batteries in the hand-held transmitter are old and underpowered. May work up close and will not work a few feet away.
4) Hand-held transmitter is outside of the 25' of operation.
5) Hand-held transmitter has been dropped and the frequency has been moved off the frequency of the receiver.

http://www.heatnglo.com/Owner-Resources/Troubleshooting-and-FAQs/Common-Questions/Remote-Controls.aspx

Oct 25, 2016 | Heating & Cooling

1 Answer

Pilot is on, wall switches for both ignition & fas have been changed out. Still get NO flame when wall switches are turned on.


Heat & Glo ' Install & Owners Manuals

www.heatnglo.com/Owner-Resources/Install-and-Owners-Manuals.aspx
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Resetting Your Heat & Glo® IntelliFire™ Plus Ignition ...

? 2:21
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On your hand held remote [check your remote's owners manual], there is a mode setting for thermostat. This allows your remote to act as the thermostat for the room. It is in this mode and the temperature is set close to the current room temperature. Turn this mode off. Do not use this mode. Obviously you do not have the required experience to use it. It will come on and off even when you are not home. Again, until you become a lot more familiar with the setting, turn it off.

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Normally, the fan is controlled by a temperature sensor located in the control compartment under the fireplace. If I remember correctly, the sensor activates at 110 degrees F. There should also be a speed control rheostat located above the valve. It will adjust the speed of the fan or you can turn it completely off. If the fan was running when the burner shut off, it will continue to run until the sensor cools to 110 degrees F or you can simply turn the rheostat to off. The Smart Stats dont control the fan unless you have the upgraded Smart Stat HNG. The upgraded version will have a button on the handheld remote that reads "Fan". If that button does not control your fan, you will need to call a service tech to check the wiring. The function could have been missed when it was installed.

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1 Answer

My vented gas firs place keep gping into flame lift off. Hos do i fix this flame lift off. My gas log pro says i have to take the box out.??


I would suggest looking under the bottom louver of your fireplace as you have a b-vent or direct vent gas fireplace. From the looks of it alone it appears as its an early model Heat-N-Glo fireplace. If you flip down the bottom panel, where the two gold strips are at, underneath the gas valve you will find a sticker or a plate that has the model, manufacturer, and serial number. I work for a manufacturer that has been in the fireplace business for over 30 years and I'm betting $10 to a donut that is a Heat-N-Glo fireplace. Once you get the model, manufactuer, serial number, and date code sometimes you can search at www.heatnglo.com for AUTHORIZED dealers who can service your fireplace properly instead of a chimney sweep who may or may not be qualified to "trouble shoot" what is going on with the fireplace. It looks like an 8000GDV to me.
Best guess is a new pilot assembly if its a direct vent. If its a b-vent then a high limit switch might be needed as well with it cutting off that fast. It also could be a flue disconnect. Long story short I would find out the model, manufacturer, and then get on the manufacturer's website or call them to find out an AUTHORIZED servicing dealer for your fireplace. I hope this helps.

Apr 08, 2014 | Home

1 Answer

Fan working hot air not coming through front vent


One, is there any air at all coming through the top vent? If not schedule a professional service call with a local reputable company. You may have a blockage. If there is air coming through and it is cool, try letting the fireplace warm up for about 15 minutes before trying to run the fan. The fan can only blow hot air after the fireplace gets hot.

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