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GOT A NEW FIREPLACE TODAY.WORKED PERFECTLY FOR ABOUT 20 MIN. THEN FLAME STOPPED MOVING. LOGS ARE LIT BUT NO FLAME MOVEMENT.

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Then it might be best to get whoever you bought it off to check it out.
what you dont want to do is start messing around with it and then they turn round and say its your fault.

Posted on Dec 09, 2016

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Posted on Jan 02, 2017

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My vented gas firs place keep gping into flame lift off. Hos do i fix this flame lift off. My gas log pro says i have to take the box out.??


I would suggest looking under the bottom louver of your fireplace as you have a b-vent or direct vent gas fireplace. From the looks of it alone it appears as its an early model Heat-N-Glo fireplace. If you flip down the bottom panel, where the two gold strips are at, underneath the gas valve you will find a sticker or a plate that has the model, manufacturer, and serial number. I work for a manufacturer that has been in the fireplace business for over 30 years and I'm betting $10 to a donut that is a Heat-N-Glo fireplace. Once you get the model, manufactuer, serial number, and date code sometimes you can search at www.heatnglo.com for AUTHORIZED dealers who can service your fireplace properly instead of a chimney sweep who may or may not be qualified to "trouble shoot" what is going on with the fireplace. It looks like an 8000GDV to me.
Best guess is a new pilot assembly if its a direct vent. If its a b-vent then a high limit switch might be needed as well with it cutting off that fast. It also could be a flue disconnect. Long story short I would find out the model, manufacturer, and then get on the manufacturer's website or call them to find out an AUTHORIZED servicing dealer for your fireplace. I hope this helps.

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The flame effect quit working in my Brittany Electric Stove Heater, Model #BESBY-1500. How can I get a replacement flame effect?


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My fireplace wont stay lit with the glass on the min i take the glass off it will stay lit i have a good vent and it is propain could it be that there ant enough gas presure it is a heat n glo 6000 the...


The reason this is happening is that the overload switch, which is part of the safety features has gone bad. That's why the burner will only light with the glass off. The orange color of the flame from the pilot flame is normal for propane.

Unfortunately, this is not a DIY fix. If you can find a qualified service technician, that's the best way to go. As, Heat-n-Glow fireplaces are a basic, builder box line. And as such, have some quirks that other, more expensive gas fireplaces don't have.

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go to ebay and put in electric fireplace heater parts, the flame motor is around 20 bucks, and the heater element around 50 bucks Good luck

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