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April Air 560: water is pouring out of the unit casing, along the seam,not into the tube. Water pad is not even wet. I think the water flow is somehow missing the pad and collecting in the housing.

I have cleaned out everything, reassembled carefully with the water incoming seems to be getting to the black tray above the water pad. I changed the pad, noting it appears to never having been wet. So I think the water incoming is somehow diverting enough that the black tray and water pad aren't getting wet, and the water collects in the housing.

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Feel water pipe from soap dispenser could be blocked with soap it will feel solid clear with a length of wire carefully so as not to puncture hose flush with hot water to remove remaining soap

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