Question about HP Office Equipment & Supplies

1 Answer

When we go to copy it says there is a DOC FEEDER JAM, but it prints and Receives faxes. When it was opened up, to check for a Jam there wasnt anything.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 6,161 Answers

There maybe paper dust on one of the sensor in the docfeeder. Look for any sensors that look like bug eyes, or little alum squares. using can air blow the sensors clean. While cleaning also look for any small paper left behind. Also raise the document feeder up and check below it

Posted on Jul 21, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Rint,copy,scan or fax on my x5470 lexmark all in one. I unplug and restart compture and the fax still says paper jam check rollars dont see noughting.


Leading cause of paper jams is debris / foreign objects that accidentally fell into the paper feed area. Please try this approach to fix the problem:

  1. Remove the sheets of paper from the feeder.
  2. Grab a flashlight and look inside the feeder for any debris or foreign objects.
  3. If you're willing and physically able, you may also carefully turn the printer over. Any debris should just freely roll out from the feeder.
  4. If feeder is clear, place the printer on the table. Open the printer cover and remove the cartridges.
  5. Check the cartridge area for any obstructions in the paper path.
  6. Close the printer cover.
  7. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.
  8. When the printer turns on, reinsert the cartridges and load some paper. Try to print again to verify that the problem is fixed.

Dec 09, 2011 | Lexmark X5470 All-In-One InkJet Printer

Tip

Main Error MINOLTA DI 1611, DI 2011 Messages and Their Remedies


PAPER JAM A paper misfeed occurred in the
main unit.
Open the cover at the indicated
location, and then remove the
misfed paper. (“When the Message
(Flashing alternately)
OPEN XXX SIDE COVER
All misfed paper was not removed
from the main unit.
Check the message in the display
for the location of the paper misfeed,
and then remove the misfed paper.
ORIGINAL DOC.JAM A paper misfeed occurred in the
Document Feeder.
All misfed paper was not removed
from the Automatic Document
Feeder.
Open the Document Feeder Cover
and the Document Feeder, and then
remove the misfed paper.
(Flashing alternately)
OPEN DOC.FEED COVER
∗REMOVE PAPER IN
BYPASS TRAY∗
Paper is loaded in the Manual
Bypass.
Remove the paper from the Manual
Bypass.
FRONT COVER OPEN The Front Cover of the main unit is
open or not securely closed.
Securely close the Front Cover.
(Flashing alternately)
CLOSE FRONT COVER
DUPLEX COVER OPEN The Duplex Unit Cover is open or
not securely closed.
Securely close the Duplex Unit
Cover.
(Flashing alternately)
CLOSE DUPLEX COVER
DOCUMENT COVER
OPEN
The Document Feeder is lifted up
(while a document is loaded into
it).
Securely close the Document
Feeder.
(Flashing alternately)
CLOSE DOCUMENT
COVER
DOC.FEED COVER OPEN The Document Feeder Cover is
open.
Securely close the Document
Feeder Cover.
(Flashing alternately)
CLOSE DOC.FEED
COVER
TONER EMPTY The toner is empty. Copying and
printing cannot be performed.
Replace the toner bottle with a new
one.
SUPPLY TONER
PAPER EMPTY The selected paper tray has run
out of paper.
indicates the paper tray, and
“XXX” indicates the paper size.
Load paper of the specified size into
the specified paper tray.

on Dec 18, 2009 | Office Equipment & Supplies

1 Answer

Paper jam in Panasonic KX-


Your document feed is separate from your received and report prints so that's why your reports are printing ok and the document feeder jams. When you open up the doc feeder and look inside the machine you will see a roller and above it on the cover that opens you will see a rubber pad. Clean both the roller and pad (in fact anything in there that is rubber) with a rubber cleaner, alcohol, or even soap and water on a cloth without it been dripping wet. You will probablt find that they are very dirty. The roller feeds the document in so that needs to be clean and the pad helps to keep all the other docs from feeding in at the same time and that should be very clean so it produces good friction.

Jul 07, 2009 | Panasonic KX-FHD331 Plain Paper Thermal...

1 Answer

Document Jam


check the photo sensor for the paper fed at the doc feeder roller section you can blow this out with air or try to clean it off you could also check the actuatot arm to see if the spring has com off.. usually its down to the paper dust on the sensor

Jun 16, 2009 | Office Equipment & Supplies

2 Answers

Doc. feeder jam, after paper removed completely


HP LaserJet 3030 All-In-One Printer
Doc. feeder jam, after paper removed completely

Mar 11, 2009 | HP LaserJet 3030 All-In-One Printer

3 Answers

Paper jam in the automatic document feeder


I have a Laser Jet 3050..when I try to load a oaoer to copy or fax, paper does not move...just gears moving but paper is not being pick up...any solutions?

Aug 01, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

All Fax pages not received or sent.


have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
C.W.H.

Jul 21, 2008 | Canon LaserClass 2050 Plain Paper Fax

1 Answer

Document jam


There is most likely a very small piece of paper in the document feeder.
What you can do is take a minella folder or some card stock, open the document feeder cover and shove the folder or card stock through the feeder to dislodge whatever is stuck in there.
The document sensor itself may be knocked out of position.
It can't be the copy paper path since you can print.

May 16, 2008 | Xerox WorkCentre PE120 All-In-One Laser...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

35 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...