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How do I download the book I had already paid for?

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I cannot find two books that I ordered and paid for.. When I try to buy it again i'm told I already bought this book. Where is lt?


you need to sort this out with your supplier or who you bought the books through
nothing fixya can do for you here

Sep 26, 2016 | Tablets & eReaders

1 Answer

Why can I not download books that I have bought since I have added a new credit card and I have updated my account.


I suggest you put your complaint in writing and send it through the old-fashioned post by recorded delivery addressed in very large letters "COMPLAINTS DEPARTMENT". Give as much detail as you can naming those you have already corresponded with along with the dates and times.

Tell them you want the glitch in your account sorted and either the books you have paid for or a full refund plus a little for your expenses. Give them 14 days to reply or you will take legal advice.

Aug 19, 2015 | Amazon Kindle Paperwhite

2 Answers

I was changing the font on google play books and hit a background or something. Now I have a black screen on all books. Can't get regular screen back.


Triple tap anywhere on the page and the brightness control should show. Uncheck auto if it's checked and move the slider to the right.

May 25, 2015 | Nextbook Premium 8 Se Android

1 Answer

Refund games figures that have already been paid.


Contact the seller of the figures. Apple is not the seller, the maker of the game is.

Mar 13, 2015 | Apple Tablets & eReaders

1 Answer

I ordered Priory by Dorothy Whipple for my Kindle today costing £8 but was told I already had it archived so I cancelled my order. Ive now been told the new order and the archived item are being...


It may be that you accidentally ordered it twice, and they've just canceled the second order. Check in your Amazon account (Your account-Your orders-Digital orders) and see if you've actually been charged for this book. If you have, and it's really not available for downloading to your Kindle or already on it, contact them through <https://www.amazon.com/gp/help/customer/contact-us> with the dates you ordered and paid for the book. I've always found Kindle customer service swift, competent, and fair in adjusting errors.

Feb 24, 2015 | Amazon Kindle Wireless Reading Device

1 Answer

Bought an e-book. It downloaded on my i-phone but not onto my i-pad


That would be true for all your apps too.Your password should be the same for all Apple devices.
Book is paid for so download it to your iPad. You will never pay twice for any app,book, or music.

Oct 21, 2014 | Apple iPad Tablets & eReaders

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