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Received an e-mil saying that they are not filling order and refunding my money. BUT they are not refunding my shipping amount. If it is not being shipped, why am I not getting shipping back????

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Fixya is not associated with any company's policies or accounts need to notify their customer service and review their refund policies

Posted on Dec 09, 2016

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Posted on Jan 02, 2017

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I would like to know who I contact to complain about a business in Singapore that owes me money from a refund.


I think the best thing is to forget it and write a letter to the BBB and copy then on it. It won't get your money back but you will feel a bit better.

May 17, 2017 | The Computers & Internet

2 Answers

Do I have to pay to return a parcel


No you don't. Returns are free.

How to Exchange or Return your Order

To exchange your order or return for a refund, please follow these simple steps:

1
Contact our Style & Care team:

1 866 440 7948
styleandcare@shoeme.ca
2
Let us know if you would like to make an Exchange or Return.

3
Our agents will process your request and issue your Return Waybill and Return Slip. If it's an exchange, our agent wil re-order your product.

4
Complete the Return Slip by filling in the order number, item name and reason for return. Include the completed form with your shipment.

5
Place return item(s) in original shoebox.

Your item(s) and the original shoebox must be undamaged to qualify for a return.

6
Place shoebox in original or new shipping carton. Attach the Return Waybill label to the outside of the shipping carton.

7
Ship your return back to us.

Refer to the email you received from SHOEme which contains the Return Waybill and follow the instructions.

8
Provided your return meets our requirements, our Returns Team will then ensure that your refund or exchange is processed as soon as possible.

You will? be? notified vie email once we ?complete your return.? R?eturns are processed within 4 business days? from us receiving them.

9
Please allow an extra 3-10 days for the refund to appear on your credit card or PayPal.

Oct 03, 2015 | Minnetonka 3902 Pile Hardsole Pile Lined...

2 Answers

Is it true one will not receive 2014 federal tax return money until October


I think anyone who says anything about when 2014 refunds will be sent out really does not know what they are talking about. If your return is uncomplicated, and you don't owe obamacare tax you will probably get your refund about when you have in the past. Remember don't file before Feb 1st. Jan 30 is the deadline for employers and other payers to send out W2's and 1099's. So the IRS doesn't have this info before February.

Jan 01, 2015 | Cars & Trucks

1 Answer

An order said it was delivered but never received can amazon replace the items ups said the delivered


You can go to your amazon orders and click on that order and file a claim. When you file a claim theres option that you can choose, or you can add why your filling a claim. They would ethier refund your money, or they would help you get your package. Hope that helps, and you can also contact Amazon also.

Dec 07, 2014 | Pets - Others

1 Answer

I ordered a book and paid for it. I was wondering why I hadn't received the book and when I checked it has been cancelled but you didn't refund my money.


Hi Thomasine,

You should contact Amazon directly. If your order was cancelled you should be able to get your money back. Fixya will have no information about your order with another company.

You can call Amazon at: 1 (866) 216-1072

Hope that helps!

Sep 16, 2014 | Computers & Internet

1 Answer

Resolution centre ebay


According to the Paypal process when you file a claim for an item that is significantly not as described, you must return the item at your cost in order for Paypal to issue a refund for the amount you paid, not the return shipping costs. You have 10 days to provide Paypal with a tracking number. Paypal doesn't allow you to post a reply. You send the item back or in 10 days the claim is closed.
Buyers are being forced to pay to received goods the seller didn't described accurately, and in some cases, honestly.
I think that is wrong.
When you can prove that an item is significantly not as described, then Paypal should refund your entire costs of the item including shipping both ways. Sellers can take advantage of Paypal's forcing buyers to pay for return shipping.
If a buyer doesn't like something or changes their mind, and wants to return it, then the return shipping should be paid by the buyer.

Jul 04, 2014 | Computers & Internet

1 Answer

I made a purchas using paypal on March 10th with the caphatshop.com, Their website says they ship same day. However, we have not received the hats and when I e-mail them directly, I am not getting a...


I recommend that you put a **** in with paypal saying you have not received the items. They will contact the seller and then they will refund the money to your account.

Mar 18, 2011 | Clothing Accessories

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