Question about Epson Office Equipment & Supplies
You should be able to download the service utility for your machine from this site.
Posted on Sep 30, 2018
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Posted on Jan 02, 2017
I modified a little what Worldvet had done. I opened the door as if to change the ink cartridges. I first used a pair of needle nosed pliers and carefully took out the sponge type pad which is along bottom of the printhead travel lane. One will see the two center plactic guides within this lane. The sponge is very delicate, so be very gentle in removing it. It has ink residue in it so use gloves if necessary and upon removal place the sponge on a paper towel folded in triplicate so the ink does not bleed through the towel. Remember to what position it was before removal, so there is no problem when you try to replace the sponge after cleaning.
The second sponge I removed as follows: With the power on, I pressed the ink cartridge removal light (red) (far left) once. This moved the print head to the "far left", before the position to change cartridges. With the power still on and the printhead to the far left, I was able to very gently (with the same needlenose Pliers) remove the sponge under where the printhead was parked. It too is very delicate and be careful not to rip it. It too, one will find, has two plastic slots on the botton which the sponge will have to be returned into. I then turned the printer off, which caused the printer head to return to the parked position.
I took both sponges, and with Alcohol (Pharmacy type), I placed the sponges in a disposable plastic bowl and filled it with the alcohol. I gently used the needle nosed pliers (Closed) as a device to gently press on the sponges which were submerged into the alcohol. I continued to alternate up and down the sponge pads, causing the alcohol to dilute and clean the pads. When the alcohol became saturated with the ink from the pads, I took the pads out of the alcohol bowl and placed the pads on a triple folded paper towel so the remaining ink would not bleed through anything.
I then took the bowl of alcohol/ink and while I flushed the toilet and the water was going down, I emptied the alcohol down the middle of the water spout as the toilet water was completing its flush. This keeps any ink from touching any porcelion.
I then refilled the plastic bowl again with fresh alcohol and resubmersed the pads, just incase there was any ink still left in them. Upon pressing on the pads and the alcohol remained clear (indicating all the ink was removed) I again used another set of paper towels, trippled, and placed the pads onto the paper towels, and squezzed them dry. I disposed of the alcohol the same as before.
I then, first replaced the large pad onto the printhead travel lane, back into the same position, being careful that the holes and slots fits back into its proper position and the edges are tucked under the proper hooks (little plastic hooks attached to the side of the travel lane).
Upon reinstallation I pressed gently on the pad to make sure it was secure.
Replacing the second pad, I again turned on the printer and pressed the ink replacement light (red), same as before, causing the printhead to travel to the far left as before. I then very carefully replaced the second pad into the slot from which it came from.
After I made sure the second pad was secure in its proper position, I pressed the ink replacement light twice, causing the printhead to return back to the parking position. I had already reset the counter, so that was not neccessary. I returned to the computer and printed a test page to make sure the printer was working properly, at which time it was, so I therefore returned to what I was doing and the Service Warning was cleared. My fingers got a little ink; but what the heck, soap will take care of that! Good for another 20,000 pages. Hope this helps, not as bad a it sounds.
Posted on Mar 26, 2009
Replacing the pads is costly, messy and requires the printer to be taken completely apart. If you have little or no experience of stripping down printers it is best left to a proffessional. Contact Epson to find your nearest service centre, but remember to get a quote as it may be more economical to replace the printer. Sometimes the counter can "jump" to the end of life number, this especially happens where 3rd party or refilled inks have been used. If you believe this to be the case and there is no sign of ink leakage and the pads look fairly clean then you can just reset the counter using special software called the SSC utility. See these sites:
More information about this issue and the "official" Epson resetter is available from the Epson web site, please read this link:
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Posted on Apr 14, 2009
You can purchase a service manual and the service program for your printer from. http://www.2manuals.com/index.php?cPath=56
the computer program is used to reset the waste ink counter, follow instructions in the service manual to first replace the was ink pads, only then reset the waste ink counter with the service software for your model.
It would be recommended to take this to a epson service center, but you may do this at home if you wish.
Thanks and good luck,
Posted on Aug 14, 2009
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